The Corporate Services Directorate deals with a wide and diverse range of services on behalf of the Department. These include:

• Managing the corporate governance agenda;
• Responsibility for the site development plan;
• Responsibility for the complaints system;
• Leading on service user involvement;
• Managing the legislative programme for the Department;
• Dealing with litigation and insurance issues;
• Providing advice on the development and use of corporate policies;
• Acting as the focal point for internal and external communication;
• Managing the Health Quality Service accreditation programme;
• Registering and inspecting nursing and residential homes, nurseries and childminders;
• Leading on health and safety issues within the Department;
• Leading on general risk management processes and systems;
• Providing administrative support to key committees within the Department, such as the Board, Ethical Committee, Medical Advisory Committee and the Corporate Management Team;
• Managing the fabric and estate of the Department through the Estates Department;
• Delivering a range of support services, essential to the delivery of health and social care, such as: housekeeping and domestic; catering; transport; portering and security; reprographics; telephony; laundry.
• Liaising with the hospital chaplains.