Sewage Collection
If you move into a property with a cesspit you need to notify the Department and make arrangements for the removal of sewage from your premises.
There are two options available for the collection of sewage you can either:
If your property is vacated or connected to the main drain you are responsible for cancellation of any regular order in writing.
Charges
Sewage collection charges are currently set at £10.00 per load (1 January 2007 to 31 December 2007) and are reviewed by the Public Services Department on an annual basis.
In an out of hours emergency an additional charge will be levied which is currently up to a maximum of £45.00 per call out.
Out of Hours Emergencies
If a cesspit urgently needs emptying or it is overflowing, outside of office hours, please contact the Fire Brigade on 724491.
Payment of Accounts
Customers are billed on a quarterly basis and payment can be made as follows: -
In person at the Cashier’s Desk, Sir Charles Frossard House or at the following post offices – Cobo, Rohais, Smith Street, Envoy House.
All accounts queries should be directed to 709112.
Contacts:
Manager, Sewage Collection Service, Griffiths Yard, North Side, Vale, Guernsey, GY3 5TX. Tel. 01481 247163
To order sewage collection at random Tel. 01481 245938
Sewage collection account queries Tel. 01481 709112
States Works has operational responsibility for the sewage collection service, further details of which can be obtained on http://www.statesworks.com/content.asp?pageID=570
- elect to have sewage collected at random by telephoning in advance or
- set up a permanent regular booking e.g. 1 load every 2 weeks depending on your individual circumstances.
If your property is vacated or connected to the main drain you are responsible for cancellation of any regular order in writing.
Charges
Sewage collection charges are currently set at £10.00 per load (1 January 2007 to 31 December 2007) and are reviewed by the Public Services Department on an annual basis.
In an out of hours emergency an additional charge will be levied which is currently up to a maximum of £45.00 per call out.
Out of Hours Emergencies
If a cesspit urgently needs emptying or it is overflowing, outside of office hours, please contact the Fire Brigade on 724491.
Payment of Accounts
Customers are billed on a quarterly basis and payment can be made as follows: -
- Online by clicking on the following link https://www.e-paycapita.com/guernsey
- Card payments – online, in person at Sir Charles Frossard House or by telephoning 01616 279977.
- Direct Debit – please telephone 709112 to set up this facility.
- Cheque – cheques should be made payable to ‘States Sewage Department’ and can be sent by post or paid in person.
In person at the Cashier’s Desk, Sir Charles Frossard House or at the following post offices – Cobo, Rohais, Smith Street, Envoy House.
All accounts queries should be directed to 709112.
Contacts:
Manager, Sewage Collection Service, Griffiths Yard, North Side, Vale, Guernsey, GY3 5TX. Tel. 01481 247163
To order sewage collection at random Tel. 01481 245938
Sewage collection account queries Tel. 01481 709112
States Works has operational responsibility for the sewage collection service, further details of which can be obtained on http://www.statesworks.com/content.asp?pageID=570