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Public Services

The Public Services Department is responsible for the delivery of key services and for the provision of essential island infrastructure through five Divisions:

· Central Services · Guernsey Airport · Guernsey Water · Guernsey Harbours · States Works

By working together in one organisation our Divisions are able to make the most cost effective use of the Department's 'in house' resources providing a value for money, quality service to the people of Guernsey.

Central Services

Our function at Central Services is to co-ordinate the work of all divisions from a strategy and policy point of view and ensure that services are provided efficiently and cost-effectively.

In addition much of the work we do at Central Services helps to support Guernsey's vital infrastructure.

Public Services also acts as the island's Waste Disposal Authority. It is responsible for implementing the Waste Management and Disposal Plan, and providing waste services and facilities. Central Services is responsible for this aspect of the Department's activity.

The Division is also responsible for the maintenance and upkeep of public roads. For example when a road is reported to be damaged or dangerous PSD's staff inspect the road and then organise any necessary repair. The Roads section also plans and implements an annual rolling programme of road resurfacing.

Guernsey Airport

Guernsey Airport is the gateway to the islands of the Bailiwick and along with Alderney Airport provides access to the Channel Islands of Guernsey, Alderney, Sark and Herm. Both airports have links to key regions in the UK along with Jersey and France.

Guernsey's terminal building  provides modern facilities in a safe environment, including: covered walkways to aircraft, duty-free shopping, restaurant, café, bar, hire Car desks, conference facilities, internet café, information desk, euro foreign exchange, cash point, hearing loop, wheelchair access and Lifts. In addition services are available to assist passengers with reduced mobility.

Guernsey Water

Guernsey Water is the island's only water company, and oversees the collection, storage, treatment and distribution of potable (drinkable) water to over 25,000 customers.

Its vision is: "To deliver to customers a reliable supply of high quality drinking water in sufficient quantities that satisfy normal daily demand at the lowest cost, consistent with meeting a high level of customer service and confidence."

Guernsey Wastewater is a business unit of the Public Services Department, and operates alongside Guernsey Water. It is responsible for the collection, transport and treatment of all sewage (waste from toilets, baths, sinks, showers, basins etc.) and surface water (rainfall run-off) in the Island.

Guernsey Harbours

Guernsey Harbours is responsible for the administration and operation of the Ports of St Sampson's and St Peter Port as well as other maritime activities.

The key services are:

· To provide commercial port facilities for the use of sea passengers and freight.

· To provide berthing and handling facilities for the local fishing fleet.

· To provide berthing and marina facilities for local and visiting yachtsmen.

· To act as the local lighthouse authority.

· To act as the Guernsey Registrar of British Ships.

· To provide a maritime search and rescue co-ordination service and publish maritime safety information.

· Licensing and control of commercial vessels in local waters.

States Works

States Works provides general contracting and maintenance services to the States of Guernsey and private clients, utilising the skills and expertise of the predominantly manual workforce and specialist vehicles and equipment. States Works aims to provide a quality public service to the people of Guernsey.

Contact Details

                    Or Email: publicservices@gov.gg

Overview of Responsibilities

Political Board

8.30am – 5.00pm

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Relevant links & information

Guernsey Airport Guernsey Harbours Guernsey Water States Works Guernsey Wastewater

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