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FAQs

This page answers some of the most commonly asked questions.

What do I get for my contributions?

If you are paying the full percentage rate contribution, most of the money is going towards your entitlement to old age pension. But you are paying for other social security benefits as well, including sickness, unemployment, invalidity, industrial injuries and death. You are also paying towards the prescription drugs scheme, the specialist health insurance scheme and for doctor and nurse consultation grants.

I am self-employed; can I claim sickness benefit?

Yes. Self-employed people can claim sickness benefit and invalidity benefits. It is only unemployment benefit that they do not pay towards and cannot claim.

When can I claim my old age pension?

In Guernsey, pension age is 65 for both men and women. The amount you receive depends on your contribution record.

Do I have to pay contributions if I only work part-time?

You have to pay contributions if you earn on or above the lower earnings limit (see leaflet 50, page 13 for this year's rate).

How do I claim unemployment benefit?

As soon as you become unemployed, you should contact the Job Centre or Alderney States Office to make an appointment to make a claim. If your claim is accepted, you should be prepared to take any job that you are capable of doing. All current vacancies are on display at the Job Centre.

I feel I have been unfairly dismissed from my job, what can I do?

You should seek advice from the Industrial Relations Advisory Officer at the Commerce and Employment Department.

I cannot manage on my income, am I entitled to any help?

You may be entitled to supplementary benefit. This benefit is means tested and you do not need to have paid contributions. Supplementary benefit would take your income up to a level considered by the States as the minimum needed to live on.

Can I work while I'm on supplementary benefit?

Yes, work is encouraged if you are getting supplementary benefit on the grounds that you are a single parent, or a person over 65. But you would not be expected to work if you were getting supplementary benefit on the grounds that you were incapable of work. In all cases, you must inform the Department, in advance, of any work that you intend to do while on supplementary benefit. Any earnings you receive will be taken into account when calculating your benefit. The first £30 of weekly earnings may be disregarded from your benefit calculation. But you still must declare it to the Department.

Is there a limit to the amount of savings and capital I can have to claim supplementary benefit?

Yes. If you live in the community and have capital of £20,000 or more, you will not be eligible for supplementary benefit. If you live in a residential or nursing home, you will not be eligible for assistance if you have capital of £40,000 or more. Savings and capital of £5,000 or less are ignored when determining supplementary benefit. If you own the house you live in, its value is ignored when calculating your entitlement to supplementary benefit, but only for as long as you continue to live in it.

I need to go into a residential/nursing home; can I get help with the fees?

Provided that, at any time during your life, you have resided in Guernsey for a period of 5 years you may qualify for assistance under the Long-Term Care Scheme. For more information contact the Pensions and Allowances helpline on 732506. If you do not qualify for assistance under this scheme, you may be able to receive help from Supplementary Benefit. This will depend on your income and the amount of capital and savings you have. If you have savings or capital of £40,000 or more you will not be eligible for any assistance until your capital depletes. For more advice, contact the Supplementary Benefits Section on 732508.

Can I get help with medical bills when I am abroad?

The Health & Social Services Department handles the reciprocal health agreements with other countries and can be contacted on 01481 725241.

Who are the political members of the Department?

Minister

Deputy Allister Langlois

Deputy Minister

Deputy Sandra James, MBE

Members

Deputy John Gollop

Deputy Christopher Green

Deputy Michelle Le Clerc


Social Security Department

Social Security Department,  Edward T. Wheadon House,  Le Truchot,  St Peter Port,  Guernsey,  GY1 3WH,  Channel Islands
Tel: +44 1481 732500 Fax: +44 1481 732501
Email: enquiry@ssd.gov.gg


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