• Living in Guernsey
• Controls on who can live and work in Guernsey
• Moving to Guernsey
  • Moving to Guernsey as a returning Qualified Resident
    
  • Moving to Guernsey as the family of a Qualified Resident
    
  • Moving to Guernsey as an essential skilled worker
    
  • Moving to Guernsey as a family member of an essential skilled worker
    
  • Moving to Guernsey to work as a non-essential (short-term) worker
    
  • Moving to Guernsey to live and work in a hotel
    
  • Moving to Guernsey to live and work as domestic staff in a private Open Market Part A house
    
  • Moving to Guernsey to live and work in an Open Market Part C nursing or residential home
    
  • Moving to Guernsey to live in an Open Market Part A private house/apartment
    
• Customs requirements when moving to Guernsey
• Immigration (non-British Citizens)
  • Immigration Rules
    
  • Immigration Fees
    
• Guernsey's Two Tier Housing Market
  • Controls on who can live in Guernsey
    
  • Who can buy property in Guernsey?
    
  • Local Market
    
  • Open Market
    
• Buying a Property
  • What housings options are available to first time buyers?
    
  • Guernsey Housing Association
    
  • Buying an Open Market Property
    
• Housing Policy
• Extra Care Housing - Fit for the Future
• Registering with States Departments
• Private Rental Sector
  • Information for Tenants
    
  • Information for Landlords
    
  • Rent Control
    
  • Houses in multiple occupancy
    
  • Other housing providers
    
• Safety in the Home
• States Housing
• What is States Housing?
• Do I Qualify for a States house?
  • Who is eligible for a States House?
    
  • What is the maximum income limit?
    
  • What happens if my circumstances change after I apply?
    
  • What happens if I used to own my own property?
    
  • What happens if I used to be a States tenant?
    
• Applying for a States House
  • How do I apply?
    
  • What supporting evidence do I need?
    
  • Can I choose where to live?
    
  • What happens if I turn down an offer of a States House?
    
  • Your Allocations Officer
    
  • Can I apply for other social housing at the same time?
    
  • What happens if my application is rejected?
    
• Housing Waiting List
  • How are applications prioritised?
    
  • What if I don't agree?
    
  • How long will I have to wait?
    
  • What if my circumstances change?
    
  • Homelessness and Emergency Accommodation
    
  • What is a home exchange and how do I arrange it?
    
  • Contact details - States Housing
    
• Your States House Tenancy
  • Moving in or out of your States House
    
  • Your responsibilities as a tenant
    
  • Paying rent on your States House
    
  • Requesting a transfer to another States House
    
  • Anti-Social Behaviour
    
  • Reviews of Tenancy
    
  • Your Tenancy Management Officer
    
  • Why might I be asked to leave a States House
    
  • Can I keep pets?
    
• Rent Rebates
  • Am I eligible?
    
  • How do I apply for a States House?
    
  • How is my rent rebate calculated?
    
  • When do I have to notify the Housing Department of a change in circumstances?
    
  • Will I lose my rent rebate or tenancy if I work overtime?
    
  • Reporting Suspected Rebate Fraud
    
• Maintenance of States Houses
  • Reporting a fault
    
  • Your property inspector
    
  • I am a contractor and I want to tender for work - what do I do?
    
• Social Housing - Appealing against a decision made by the Tenancy and Allocations Section of the Housing Department and the Guernsey Housing Association
• Residential Homes
• TV Licensing
• What is a Qualified Resident
  • Am I a Qualified Resident?
    
  • Becoming a Qualified Resident
    
• Where can licence holders live
  • Where can employment-related housing licence holders live?
    
  • License holders who want to move house
    
  • What if you can't find anywhere to live based on the accommodation options of your licence?
    
• Caring for Family or Friends
• Inheritance Laws
• Advice when leaving Guernsey
• Tax on Real Property
• Housing Control Application Forms

States Housing

Contacting us

You can contact us by telephone or email; or you can visit our offices between 9am and 4pm, Monday to Friday.

We're happy to visit tenants and applicants at home where illness or mobility problems make it difficult for them to attend the office.

Our general telephone number is 717000. Our general email address is housing@gov.gg. But you can also contact specific sections, as set out below.

States Houses

Maintenance and repairs

Property Management: repairs, emergencies and general issues: 713465
Emergency line (outside of office hours):  724215
Email housing.maintenance@gov.gg

Housing Inspectors

Mr P Bourgaize 717198
Mr D Cutler 717208
Mr R Marquand 717285
Mr P Le Cras 717280

Tenancy issues and rent rebates enquiries

General queries 717211
Email housing.rents@gov.gg
Email housing.tenancy@gov.gg

Tenancy Management Officers

Mrs K Carr 717358
Mrs J Jaap 717236
Mrs S Ford 717226
Mr S Gauvain 717232
Ms C Batiste 717326
Mr C Munro 717328

Applications (including transfer application), waiting list queries, reviews of tenancy and Rosaire Court Extra Care Housing

General queries: 717210
Email housing.tenancy@gov.gg

Allocations Officers

Ms L Green 717237
Ms H Butt 717287
Ms R Creed (for matters relating to Rosaire Court) 717187

Applications for rent rebate

For general enquires about tenancy matters, please contact:

The Manager
Tenancy Management Section
Housing Department
Sir Charles Frossard House
La Charroterie
St Peter Port
Guernsey
GY1 1FH

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