• All Services
• Public Service Reform

Public Service Reform

• Public Service Reform
  • Public service reform is a ten-year plan to transform the organisation, management and the delivery of services to customers.
• Care Values Framework
  • Care Values Framework
• The States of Guernsey Customer Charter
  • The Customer Charter tells you, our customers, what level of service you should expect from us as an organisation and will help us to achieve a more consistent standard of customer care across all our services.
• Estates Plan
  • Estates Plan
• Chief Executive's Annual Report
  • The report, published as an appendix to the Policy & Resource Plan update, provides detailed progress on public service reform, which is a 10-year framework of transformation endorsed by the States of Deliberation in September 2015.
• Health and Social Care Transformation
  • The Future of Health and Care - working towards the Partnership of Purpose
  • Princess Elizabeth Hospital Modernisation
• Future Digital Services (FDS)
  • Future Digital Services is a significant project to modernise IT for the whole public sector, including Health, Education as well as frontline services such as the Police IT systems.

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