Information and public services for the Island of Guernsey



From Star Wars to ghost tours
Monday 16 October 2017

There is a supernatural theme to October half term at Guernsey Museums this year.

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Asian hornet nest found near the Longfrie Inn
Friday 13 October 2017

An Asian hornet nest has been found today near the Longfrie Inn in St Peter's.

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P&R President welcomes UK response to Justice Committee report
Friday 13 October 2017

The UK Government has today published its response to the House of Common Justice Committee's report entitled "the implications of Brexit for the Crown Dependencies", which emphasised the need for the UK Government to ensure it represents the interests of the islands in Brexit negotiations.

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weather iconFair periods. Becoming cloudy after midnight with a little rain or drizzle by morning.
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C Liberation Jersey 16:30 16:31A 


Commodore Clipper Portsmouth 22:35  
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Aurigny20:502017-10-17ManchesterGR679Approx 2050


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Contracts Manager


Full time Ref: 20171645 Opened: 28/09/2017 Closes: 28/10/2017

 Due to growth expansion, OCS Channel Islands is recruiting Contracts managers.

Ensuring the delivery of excellent customer service, operational efficiency and profitability for a portfolio of cleaning contracts, you'll take personal responsibility for key client relationships, contract performance, retention and growth. With strong communication and organisational skills, you'll manage staff throughout your contracts to ensure a well trained, highly motivated workforce, with a firm focus on staff development and performance.

The main responsibilities of the position are to:

Manage the delivery of all services to provide consistently high levels of performance, ensuring that contractual obligations and strategic objectives are met

organising specialist cleaning (carpets, gutters, window cleaning...),

Develop plans for the profitable growth of your area, defining key goals and timelines

Communicate clearly and positively to create a focus on business goals 

Build an environment where all staff are valued for their contribution

Build a network of close partnerships with customers, developing strong account management 

Assist to ensure high levels of staff motivation and productivity, improving staff retention

Support the sales function in preparing commercial tenders and delivering sales presentations 

Take an active part with Management in ensuring the retention of major contracts

Liaise as appropriate to ensure compliance with OCS and industry regulations with particular emphasis on health and safety

Develop and manage the performance of all onsite operational teams

Ensure compliance through regular monitoring and audits 

Motivate supervisors and staff throughout the area to deliver high quality service to customers

Personal Characteristic/Attributes

Self-motivated, results orientated, highly organised effective communicator, your will have the ability to prioritise workloads and delegate effectively to direct reports.  You will be able to mentor and develop others, counselling and coaching as necessary and have a high degree of interest in your own personal development and future career progression.

Role Specification/Requirements

Have evidence of "hands-on" operational experience and a track record of successful client relationship management

Have a flexible approach to working hours

Hold a full driving licence 

Be IT literate

If interested, please contact us at; or by phone at 700600



Call: 700600 Email

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