We are looking for a skilled Waiter or Waitress to join our busy and dedicated team
The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
Responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we'd like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be team player and be able to effectively communicate with the kitchen team to make sure orders are accurate and delivered promptly, with particular care taken to look after guests with special dietary requirements.
The role is 48 hours per week, to include holidays, weekends and evenings. Split shifts will be a regular party of the role.
Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, polishing silverware and glasses
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders
Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a clean and tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests
Proven work experience as a Waiter or Waitress
Hands-on experience with cash register and ordering information system
Basic maths skills
Attentiveness and patience for customers
Excellent presentation skills
Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
Active listening and effective communication skills
Flexibility to work in shifts
Food safety training is a plus
To apply please email firstname.lastname@example.org