Here you will find information, guidance and checklists that will assist in making Guernsey more inclusive.
Improving Accessibility
How to improve your printed documents
- There some basic guidelines to follow when designing documents which will help to improve the accessibility of your printed documents for everyone.
- Use a clear font, like Ariel or caliber
- Do not use block capitals
- Ensure good contrast between text and the background
- Make sure the size of the text can be read easily, 12 point as a minimum but 16 point is better.
- Do not put text over images.
- For more information and guidance download the guide . here [162kb]
How to make your website more accessible
- There some basic guidelines to follow when designing websites which will help to improve the accessibility.
- use headings to break down the information into sections
- use clear and simple language
- avoid using small fonts
- provide subtitles for videos
- ensure good colour contrast
- For more information and guidance download the guide here [161kb]
- Purple Top tips- Web accessibility Web accessibility [1Mb]
How to make your content more accessible
- Visit our accessible communications page.
Learn how to improve your digital content
- Purple Top Tips- Producing accessible digital content Accessible digital content [2Mb]
- Make your content accessible to everyone
- Microsoft Accessibility and tools
- Training: accessibililty fundementals
- Microsoft- accessibility fundementals overview- getting started
How accessible are your buildings?
- When thinking about access, getting into the building is only the start of what needs to be considered.
- The following guide has been developed to explore how accessible your premises are. It covers
- arriving at the building
- reception
- moving around
- Means of escape in an emergency
- It is good practice to have an Access Audit carried out so that you know how accessible your buildings are and are aware of any barriers that someone with a disability might encounter.
- You can download the guide here. Arriving at the building [480kb]
Being inclusive
Ways to be more inclusive
Employment Good Practice Guide
- This guide has been produced by the Guernsey Employment Trust and is intended to be used as a reference document for employers who wish to maximise the potential of disabled people who are, in essence, an untapped workforce but have a huge range of experience and potential. The guide is intended to be practical and helpful and to give employers information that could assist them in the future to meet the requirements of the forthcoming disability discrimination legislation in Guernsey. Download the guide here [5Mb] or visit Guernsey Employment Trust.
Customer service
- Good customer service is really important. It affects where people chose to shop and spend their money. The following documents contain guidance and tips for those in public or customer facing roles.
- Hello, can I help you? Can I help you? [1Mb]
- Top Tips- customer service Customer service [1Mb]
For information about support, services and activities for disabled people and their carers: take a look at our website www.signpost.gg