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Guidance document published regarding benefits and financial support available

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Thursday 26 March 2020

A guidance document has been published regarding the benefits and financial support available to individuals in financial need as a direct result of the Coronavirus.

The document is available at www.gov.gg/covid19guidance.

People of working age are asked to call 01481 732516 or email hardshipfund@gov.gg if they need financial support because:

The line is open Monday to Friday from 8.30am to 4.00pm.

The Social Security Offices at Edward T Wheadon House are closed to callers in person. Staff who are essential to the payment of benefits are working in the back office to make sure that pensions, income support and all other weekly paid benefits continue to be paid. The staff are dealing with hundreds of calls and emails from people needing to make new claims. People are advised that if they can't get through on the telephone they should send an email, including their name and contact telephone number, to hardshipfund@gov.gg and someone will call you back as soon as possible.

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Guidance for Individuals Regarding Benefits and Financial Support

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