Friday 01 May 2020
Trading Standards would like to provide an update on a current recall of Indesit and Hotpoint washing machines which was launched in December 2019.
Whirlpool, who own the Hotpoint and Indesit brands, have added a number of additional models to the recall. We have been in contact with local retailers and we believe that a small number of these models have been sold in Guernsey. Because of this we urge anyone who has a Hotpoint or Indesit washing machine which was manufactured between 2014 and 2018 to check their machine against the new list, even if they have been told in the past that their model is not affected. The additional models are:
- WMAQB 641P UK
- WMAQB 721P UK
- WMAQB 741G UK
- WMAQB 741P UK
- WMAQF 621P UK.L
- WMAQF 641G UK
- WMAQF 641P UK
- WMAQF 721P UK
- WMAQG 641G UK
- WMAQG 641P UK
- WMAQG 721P UK
- WMAQG 721P UK.M
- WMAQG 741P UK.M
- WMAQL 621P UK
- WMAQL 641P UK
- WMAQL 721A UK
- WMAQL 721P UK
- WMAQL 721P UK.M
- WMAQL 741G UK
- WMAQL 741P UK
- WMSAQG 621G UK
Unfortunately installing these machines requires an engineer to visit your home, which is not permitted under the current lockdown rules, however you may be able to receive a replacement if you are able and willing to install it yourself. Meanwhile if you think you have an affected model then unplug it and do not use it until you have confirmed whether or not your machine is included in the recall. Whirlpool have set up a website https://washingmachinerecall.whirlpool.co.uk/ and hotline 0800 316 1442 to allow people to check their machines, and to register for the recall. When calling you should make sure you are able to see your machine in order to read numbers and describe its features to Whirlpool. You will also need to supply contact details such as a mobile telephone number and email address.
We understand that this can be incredibly inconvenient and frustrating at the best of times, let alone during this difficult period, but we urge people to protect their safety by following the instructions above and to protect their health by being patient while waiting for installations of machines to start again.
We understand that people who have already registered should be contacted by Whirlpool or Colin Torode (Valpy's), who are acting on Whirlpool's behalf. We understand that a replacement machine is only being offered if the old machine is available to be taken away. People who have not checked their machine should do so as soon as possible since there is a very real fire risk and the sooner you register the sooner you should get a replacement once installations are able to be carried out.
Trading Standards are not in control of the recall, which is being run by Whirlpool, but we may be able to provide help if you are struggling to check and register your machine. Trading Standards will continue to provide updates as we become aware of more information, and if you need any guidance please do not hesitate to contact us by emailing tradingstandards@gov.gg. You can also call us on 234567 and leave a message and we will do our best to call you back as soon as possible.
A full list of the models affected are as follows:
Hotpoint
- FML 742P UK Hotpoint
- WMAOD 743G UK Hotpoint
- WMAOD 743P UK Hotpoint
- WMAQB 641P UK Hotpoint
- WMAQB 721P UK Hotpoint
- WMAQB 721P UK.M Hotpoint
- WMAQB 741G UK Hotpoint
- WMAQB 741P UK Hotpoint
- WMAQC 641P UK Hotpoint
- WMAQC 641P UK.M Hotpoint
- WMAQC 741G UK Hotpoint
- WMAQC 741P UK Hotpoint
- WMAQC 741P UK.M Hotpoint
- WMAQF 621G UK Hotpoint
- WMAQF 621P UK Hotpoint
- WMAQF 621P UK.L Hotpoint
- WMAQF 641G UK Hotpoint
- WMAQF 641P UK Hotpoint
- WMAQF 641 P UK.M Hotpoint
- WMAQF 721G UK Hotpoint
- WMAQF 721P UK Hotpoint
- WMAQF 721P UK.M Hotpoint
- WMAQG 641G UK Hotpoint
- WMAQG 641P UK Hotpoint
- WMAQG 721P UK Hotpoint
- WMAQG 721P UK.M Hotpoint
- WMAQG 741P UK Hotpoint
- WMAQG 741P UK.M Hotpoint
- WMAQL 621G UK Hotpoint
- WMAQL 621P UK Hotpoint
- WMAQL 641P UK Hotpoint
- WMAQL 721A UK Hotpoint
- WMAQL 721P UK Hotpoint
- WMAQL 721P UK.M Hotpoint
- WMAQL 741G UK Hotpoint
- WMAQL 741P UK Hotpoint
- WMBF 742G UK Hotpoint
- WMBF 742K UK Hotpoint
- WMBF 742P UK Hotpoint
- WMBF 742P UK.M Hotpoint
- WMBF 763P UK Hotpoint
- WMEF 722 BC UK Hotpoint
- WMEF 742 P UK Hotpoint
- WMEUF 722P UK Hotpoint
- WMEUF 743G UK Hotpoint
- WMEUF 743P UK Hotpoint
- WMFG 741G UK Hotpoint
- WMFG 741P UK Hotpoint
- WMFG 741P UK.M Hotpoint
- WMFUG 742 P UK.M Hotpoint
- WMFUG 742G UK Hotpoint
- WMFUG 742P UK Hotpoint
- WMFUG 842P UK.M Hotpoint
- WMJLF 842P UK Hotpoint
- WMJLL 742P UK Hotpoint
- WMSAQG 621G UK Hotpoint
- WMSAQG 621P UK Hotpoint
- WMXTF 742G UK Hotpoint
- WMXTF 742K UK Hotpoint
- WMXTF 742P UK Hotpoint
- WMXTF 742P UK.M Hotpoint
- WMXTF 842P UK.M Hotpoint
- WMYL 7151PS UK Hotpoint
- XWA 81252X K UK Indesit
- XWA 81252X W UK Indesit
- XWD 71452X K UK Indesit