This programme to replace HSC's electronic patient record system was approved by the States of Deliberation in 2020 as a key element of the Partnership of Purpose. It is both a necessity to replace and update key software in use across HSC but also represents a significant step forward in terms of the way digital health records can be managed and utilised. It is working towards creating one electronic view of each patient providing a modern experience of technology that our clinicians and service users expect. It is all part of the bigger plan to futureproof our health and social care system to cope with an ageing population and ongoing fiscal pressures.
HSC's current electronic patient record is provided through a single system known as TRAKCare 2012, which will be gradually decommissioned through the changes being introduced through the My eHealth Record programme. Because of the time periods involved in the delivery of this programme, the implementation process will be phased, with elements of the new system going live in 2022 and 2023 and additional modules coming onboard in subsequent phases. The full system will be installed and in full use across HSC by mid-2024.
Confidence in sourcing the right solution
- The London Procurement Partnership framework was used to select six suitable bidders, with this shortlist narrowed down over three procurement phases. Each phase assessed what was needed from the system by looking through four key aspects of the health service - Acute, Mental Health, Community and Child Health. In phase 3, bidders had to demonstrate their ability to meet 1,000 individual requirements across each of these four lots
- This procurement process saw input from 60 practitioners from across HSC and MSG to date. Technical input was also received from the States IT partner, Agilisys
- The EPR Decision Board met in May to appoint two lead bidders, culminating an extensive evaluation phase
- 1. IMS Maxims to provide the EPR system for Acute & Mental Health
- 2. Servelec will be used for Community & Child Health
- Both have demonstrated how they will work together to provide a seamless overall system.
- There is ongoing significant clinical input, led by MSG consultant Dr Steve Evans who has been seconded to work full time on the project. Contract development is well progressed and should be finalised imminently.
Summary of the new system
- It will replace all functionality currently provided by TRAKCare
- It will fill current gaps in the functionality provided by the TRAKCare system, including supporting domiciliary care, ePrescribing and billing
- Some specialist systems will be retained and interfaced to the new EPR system
- There will be the ability to upgrade to additional optional functionality