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Further update on States IT issues

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Monday 28 November 2022

Positive developments this afternoon have resulted in many States of Guernsey online services coming back online.

It is still expected that States of Guernsey IT systems will likely continue to have intermittent issues for much of this week, following a failure of air-conditioning systems in the main server room.

This failure caused the temperature to quickly rise, resulting in the server going into 'preservation mode' to ensure data was protected. While the forced shutdown successfully protected the server itself and safeguarded all data held by the States of Guernsey, it did cause significant performance issues across the States IT network.

We will provide a further update tomorrow (29th November 2022).

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