Tuesday 03 October 2023
The new Trading Standards legislation has come into force, giving island consumers new rights which are enshrined in law, and local businesses clear guidance to follow.
Providing transparent and clear standards for traders, the ordinance will protect consumers from unfair practices.
It was passed by the States of Guernsey earlier in 2023, and since then, the Trading Standards Service have been working hard to liaise with local industry to ensure they understand the requirements, and also to communicate with islanders about what their new rights are.
Robin Gonard, Chief Trading Standards Officer, said:
"We are fortunate in Guernsey that the majority of traders here were already undertaking fair practices, however this new ordinance makes it clear in law what standards must be upheld. It also makes clear the routes consumers can take if they are subject to unfair practices. Our team will continue to work with local industry as the new law comes in to ensure everyone understands it and knows what they should be doing to meet the requirements."
The Trading Standards pages on Gov.gg have been updated to set out what the new requirements are.
www.gov.gg/tsbusinessadvice has all of the information a business in any industry may need.
www.gov.gg/tsconsumeradvice sets out the guidance and rights consumers now have.