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Payroll issue affecting pay and pensions

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Thursday 30 November 2023

An issue during the payroll process resulted in a large number of staff and former staff, approximately 5,000 people, not receiving pay and pensions overnight.

With regards pay, this has affected staff from police, fire (including a small number of airport fire personnel), prison and JESCC. Pensions were also not paid to all retired former States of Guernsey staff other than teachers.

This was a human error and is being addressed urgently. We expect all those affected will receive their payments by early afternoon today (Thursday 30th November) and we will provide a further update this afternoon.

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