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Channel Islands Lottery Survey

We want to hear from regular players and those who don't currently play on a regular basis to collect feedback so that we can improve the products and service we offer.

Channel Islands Lottery
CI Lottery Online Survey CI Lottery Survey Download

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The Channel Island Lottery plays a role in our community and is successful in raising money for local charities, last year nearly £220,000 was raised for Guernsey based charities and lottery is an important funding stream for many local organisations.

The way in which Channel Islanders can play the lottery itself has remained largely unchanged since the 1970, with draw tickets or scratch cards printed and sold through a network of Lottery agents, sub-agents and retail outlets.  Scratch card sales have grown substantially since the introduction of new games in late 2011 and it is anticipated that these sales will continue to grow.  However, we live in a technological era and the time is right to review the options available to old and new and potential Lottery customers in order to keep the lottery attractive and accessible.

The legislation governing the lottery is in need of review, for  example, currently the legislation only permits the sale of printed tickets. Whilst there are no imminent plans to introduce an online option the legislation needs to be changed before any such option can be introduced.

We want to hear from regular players and those who don't currently play on a regular basis to find out whether they would play online and to collect any other feedback to improve the products and service we offer.

Completing this survey will help us to collect valuable data about our current customers' profile and buying habits, test the water in terms of appetite for an online option and to collect general feedback and ideas about our products and service.

The survey contains six questions so should only take a couple of minutes to complete. The survey closes on 25th May 2016.

Paper copies are available from Sir Charles Frossard House Cashiers, Beau Sejour Leisure Centre and the Guernsey Information Centre and should be returned, either to one of those locations or, in the post to: Finance Office, Beau Sejour Leisure Centre, St Peter Port , GY1 2DL.

Updated: May 2016

CI Lottery Online Survey CI Lottery Survey Download

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