Information and public services for the Island of Guernsey

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News

Channel Islands Christmas Lottery First Prize Update
Wednesday 13 December 2017

The guaranteed first prize in this year's Channel Islands Christmas Lottery has now risen to £950,000.

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Community Hubs crucial part of HSC's transformation plans
Tuesday 12 December 2017

Supporting the delivery of effective community care is one of the key aims underpinning the proposed transformation of health and care services, the President of the Committee for Health and Social Care has said.

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Guernsey Armed Forces Covenant to be signed
Monday 11 December 2017

At 2.30pm tomorrow, Tuesday 12th December, the Guernsey Armed Forces Covenant will be signed by the Lt-Governor, the Bailiff and the President, Policy & Resources Committee on behalf of the people of Guernsey.

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Coming soon – a map of events, hazards and other useful information
weather iconRather cloudy with scattered rain or hail showers, becoming prolonged at times especially around midday. Some fair periods late afternoon and overnight.
High11°CLow4°C
5 day forecastTide timetables
weather iconRather cloudy with scattered rain or hail showers, becoming prolonged at times especially around midday. Some fair periods late afternoon and overnight.
High11°CLow4°C
5 day forecastTide timetables


Arrival


VesselFromTimeArrived
Huelin Dispatch Southampton 06:00 08:00E 


Departure


VesselToTimeDeparted
ChannelChief Jersey 07:30  
All arrivals and departures Shipping forecast


Arrival


AirlineTimeDateFromFlightStatus
Aurigny08:002017-12-13AlderneyGR203On Time


Departure


AirlineTimeDateToFlightStatus
Aurigny08:302017-12-13GatwickGR602Check In Open ,Go To Departure Lounge
All arrivals and departures
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Issues with products or services (helpline)

Contact Us - Trading Standards

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Consumer Advice

Trading Standards provides a free, impartial and confidential consumer advice line on (01481) 234567. Alternatively you can email tradingstandards@gov.gg or visit us at Raymond Falla House, Longue Rue, St Martin's (please call beforehand to make sure someone is available to speak to you). We can advise on what action to take if you have concerns about a product or service you have paid for as well as hear concerns about unfair business practices such as misleading pricing, advertising and contract terms. We will follow our Service Standards when dealing with any customers, whether they are a business or a consumer. A copy of the Service Standards is available by following this link.

If you are a business requiring advice, verification or another service from us then please visit our business page.

Opening Times

Please call between 9am and 4pm. If we are not available then please leave a message and we will get back to you. Emails will be replied to with two days. If you wish to visit in person then please call ahead to ensure someone is available.

We can also give advice if you think you or someone you know has been a victim of a scam. Please visit our scams page by following this link for more information.

 

 

Downloads

Trading Standards External Service Standards

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