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weather iconFair periods with the risk of some mist or shallow fog patches. Becoming rather cloudy towards dawn with the risk of occasional rain, clearing to fair or sunny periods late afternoon. Cloudier again overnight with isolated showers developing.
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weather iconFair periods with the risk of some mist or shallow fog patches. Becoming rather cloudy towards dawn with the risk of occasional rain, clearing to fair or sunny periods late afternoon. Cloudier again overnight with isolated showers developing.
High16°CLow12°C
5 day forecastTide timetables
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Customer Service Survey

In October 2016 Islanders were asked to help determine the appropriate level of customer service they should be able to expect from the States. The output from the survey was used to design an organisation wide Customer Charter.

Customer Service Survey

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The survey gave us lots of valuable feedback about what is important to our customers. The information provided by Islanders has now been used to develop an organisation-wide Customer Charter which tells you, our customers what level of service you should expect from the States of Guernsey. In the survey you confirmed that you want quick, easy, accessible, value for money, friendly and helpful public service that meet the needs of the whole community and the Customer Charter is our commitment to deliver that. More details of the Customer Charter can be found here www.gov.gg/customercharter.

If you would like any information on the customer service survey or the Customer Charter please contact Ellie Whittles on ellie.whittles@gov.gg or telephone 717000.

Updated: September 2017

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