Taxis and Private Hire
- A list of taxi services can be found here.
- Taxi ranks are situated at the following locations;
- Weighbridge, St Peter Port
- Church Square, St Peter Port
- The Albany, St Peter Port
- Smith Street, St Peter Port
- The Quay, St Peter Port
- The Harbour, St Peter Port
- The Airport, Forest
- Licensing
- Taxi operators are licensed by the Committee for the Environment & Infrastructure and must abide by the conditions of their road service licence, which includes ensuring drivers observe a Code of Conduct.
- There are currently 115 permanent taxi service licences in operation plus 4 accessible taxi licences and 10 temporary licences.
Private Hire
- When pre-booking a taxi, should a customer prefer, they can ask the taxi operator for a fixed price for a journey. By choosing this option, the taxi driver will be operating on a private hire basis and will not be permitted to use the taximeter to calculate the fare.
- There are also a number of private hire vehicles licensed to undertake wedding transfers, Island tours, corporate transfers etc.
- If you have any complaints or queries concerning the taxi services please contact Driver & Vehicle Licensing Public Transport Section on 01481 221000.
Accessible Taxis
- Accessible taxis are vehicles that have been specially adapted to carry a wheelchair and the cabs have good internal lighting to assist people who may have a visual impairment. All of the vehicles have wide, shallow ramps and the driver will use a winch system to help a passenger who uses a wheelchair to enter and exit the vehicle safely. Once inside the vehicle, the wheelchair will be safely secured to the vehicle floor and the passenger seated in the wheelchair will be provided with a seatbelt.
- Accessible taxi drivers will assist with wheelchair access and will ensure that wheelchairs are properly and safely secured before setting off on a journey. Passengers will also be assisted to disembark at the end of their journey. In addition, accessible taxi drivers are trained to help people with moderate walking difficulties, as well as those with impaired vision, hearing, or a learning difficulty.
- Each accessible taxi driver has a certificate to demonstrate that they have passed a training course on safe passenger handling and they will carry standard taxi identification. Accessible taxis will also display the international access symbol on the vehicle.
- There are currently eight taxis that are specifically licensed as disability accessible. If you are unsure as to whether a vehicle will meet your requirements, please discuss this with the driver. The contact information for each company with an accessible taxi can be found below:
- Accessicab - 07911 762658 - accessicab@gmail.com
- Ashley's Taxi Cab - 07781 178178 - ashleystaxicab@icloud.com
- Bazza's Taxi - 07781 169700 - bazzastaxi@gmail.com
- Harvey's Taxis - 07781 406222 - harveystaxis@yahoo.com
- Lambourne Taxis (x2 accessible vehicles) - 07839 118988 or 01481 235006 - book@lambournetaxis.co.uk
- Pete's Accessible Taxi - 07781 111511 - pattaxi511@gmail.com
- Premier Cars Ltd - 07781 404100 - premiercarslimited@gmail.com
- Accessible taxis can operate from ranks and they can be pre-booked by phoning the taxi operator or taxi driver. You are recommended to book 24 hours in advance, but if you forget or need a taxi in a hurry, please contact the drivers to see if one is available. The driver only has to use the meter if you hire the cab at a taxi rank; if you book the taxi in advance, you and the driver can agree a fixed price if either of you are happy to do so.
- Tariffs
- Taxis charge different rates depending on how many people are in the cab, what time of day it is or whether it is a Public Holiday. Make sure that the driver has the meter on either tariff 1 (normal hours) or tariff 2 (nights calls/Public Holidays). It should only be on tariff 3 (or above) if there are 5 or more passengers in the cab. The driver should not set the meter to tariff 3 or above just because there is a wheelchair user in the cab.
- Normal hours are:
- Monday to Friday 7am - 10pm
- Saturday and Sunday 7am - 7pm
- Public Holidays:
- Monday to Friday 10pm - 7am
- Saturday and Sunday 7pm - 7am
- Accessible taxi drivers understand that disabled people might take a little longer to get into a taxi. There should not be any charge on the meter until the taxi drives off. However, if the passenger is not ready on time, then the driver may charge for the time they are kept waiting if it is longer than five minutes.
- Should you have any queries, please contact Passenger Transport by emailing passengertransport@gov.gg or by phone on 01481 221000.
Travel information for people with reduced mobility
- Guernsey Harbours website contains information regarding accessibility please follow the link. Guernsey Harbours
- Guernsey airport website has information regarding accessibility please follow the link Guernsey Airport
- Car travel
- Visitors from any country who hold a blue badge are entitled to use accessible parking spaces in Guernsey and there is no need to set a parking clock (unless otherwise indicated on a parking sign)
- There are some rules bespoke to driving in Guernsey which you should be aware of before driving on the Island. Information on this can be found here. Driving in Guernsey is different [262kb]
- Bus travel
- Information about the buses as well as a copy of the current timetable can be found here.
- Taxi travel
- For information on accessible taxis follow this link
- Accommodation
- Guernsey has a good selection of hotels and guest houses as well as three campsites. Several are disabled friendly; however, you are advised to check accessibility before confirming a booking. Follow the link to visitguernsey for further information.
- Further information on accessibility
- Other general information about disability access in Guernsey with regard to community, entertainment, culture & leisure, public and professional, retail & shopping, and travel & accommodation can be found here.
Ever thought about becoming a taxi driver?
- Your guide to obtaining a Public Service Vehicle Permit and becoming a taxi driver.
- An information sheet and application form that must be completed is available here:
- For further information and to request an information pack please contact our Public Transport section on 01481 221000.
Taxi and Private Hire Car Review
- The Committee for the Environment & Infrastructure commissioned an independent review of the taxi and private hire car industry. The Committee has published the Taxi and Private Hire Car Review, which is available in the downloads section on this page.