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If you cannot pay your tax or contributions bill on time

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Outstanding amounts that are not paid in full by the deadline stated, may incur a late payment surcharge. Payment can be made via a number of methods which can be found here.

You may be able to arrange to spread the cost of your bill by paying in instalments.

You can request a payment plan online. 

If you cannot pay your tax or contributions bill on time, please contact the Revenue Service as soon as possible by emailing financial.support@gov.gg.

  • Pay through your wages

    • For tax related debt, the Revenue Service can automatically collect what you owe through your wages if you already have tax deducted at source, for example you're an employee or you get an employer pension.
    • The tax you owe will be taken from your salary or pension in instalments over an agreed period, along with your usual tax deductions.
    • You can request to pay through your wages online.
  • Information to have available

    • Before you contact the Revenue Service you'll need the following:
    • your Social Insurance number (you can find this on your Insurance card or on the new type of Coding Notices)
    • your tax reference number (you can find this on your most recent Coding Notice)
    • the amount of the bill you're finding it difficult to pay and the reasons why
    • how much you can pay immediately and how long you may need to pay the rest
  • What happens next

    • Once you have requested a payment plan the Revenue Service will contact you to either: 
      • accept your payment plan
      • suggest a different payment plan
      • request payment in full
  • Late payment surcharges

    • Late payment surcharges may apply to debts not paid by the due date so contact the Revenue Service as soon as possible if you are unable to pay in full.
    • You must keep your payments up to date. If you do not, the Revenue Service may cancel the arrangement and pursue the outstanding debt in full.
  • Help and advice

    • The debt management team are happy to discuss any concerns you may have regarding outstanding amounts. They can be contacted by emailing financial.support@gov.gg.
    • Citizens Advice Guernsey also offer free advice and can be contacted on 242266.

 

 

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