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Trading standards advice

Contact Us - Trading Standards

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Business advice on Trading Standards matters

This page is for information for businesses requiring advice. If you are a consumer please go to our consumer advice page.

Trading Standards works with businesses (including charity shops etc) in the following areas:

Weights and Measures

Trading Standards administers the Weights and Measures (Guernsey and Alderney) Law, 1991

If you buy or sell anything by weight or measure and are not sure of your legal obligations then please contact us by emailing tradingstandards@gov.gg or phoning 234567

You are likely to be covered by this law if you work in the following areas, although any trade can be covered:

Fair Trading including advice to businesses

If you are concerned about any area of Fair Trading, such as unfair contract terms, your obligations when selling online, advertising practices, selling practices or pricing then please contact Trading Standards for advice on 234567 or email tradingstandards@gov.gg

Safety of Consumer Products

For help and advice on any safety issues with consumer products that you may sell, whether you have concerns about particular products or need advice on what to do if you've identified a problem, telephone Trading Standards on 234567 or email tradingstandards@gov.gg

Opening Times

Please call between 9am and 4pm. If we are not available then please leave a message and we will get back to you. Emails will be replied to with two days. If you wish to visit in person then please call ahead to ensure someone is available.

Enforcement Policy

When carrying out any enforcement action, such as visiting businesses, seizing good or equipment or preparing prosecution reports, Trading Standards will always follow it's Enforcement Policy which is available by following this link.

Service Standards

​Trading Standards will follow their Service Standards when dealing with any customers. A copy of our Service Standards is available by following this link.

Also available is a copy of our operational achievements from 2017.

Downloads

Trading Standards Enforcement Policy Trading Standards External Service Standards Trading Standards 2017 Achievements

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