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Update to States customer counter services in Stage 2

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Friday 05 March 2021

During lockdown, all States of Guernsey buildings have remained closed to the public with many essential services provided online, via email or on the telephone.

The Public Service, like many private sector businesses, will continue to operate with staff working remotely wherever possible as we move into Stage two on March 8th.

As has been the case throughout lockdown, this will not affect the level of service provided, however, whilst many customers prefer to be able to carry out their business with the States remotely, we do know that some customers find it easier to deal with things in person. To meet these needs, counter services will reopen on Monday 8th March but will look slightly different:

Corporate Customer Counter

Employment & Social Security

Cadastre

States Works - La Hure Mare building

Guernsey Waste

Guernsey Airport

Guernsey Harbour

Guernsey Water - Brickfield House

Population Management

Planning & Building Control 

Guernsey Registry

Traffic & Highways

Law Enforcement

o Disclosure & Vetting - 01481 741462 or disclosures@guernsey.pnn.police.uk

o Passports & Immigration - 01481 741410 or ind@gba.gov.gg

o Customs & Excise - 01481 741431 or customsandexcise@gba.gov.gg

Health & Safety Executive

Health and Social Care Services

 

Payments for services can all be made online via www.gov.gg/payit or by calling the contact number on the invoice that has been issued. Queries can be raised by phone or via email.

 

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