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Household Waste & Recycling Centre

Contact Us - Recycling

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The Household Waste & Recycling Centre will re-open as of Monday 22 February however restrictions will be in place and we would ask that you only come down to the site if absolutely essential. Before visiting the site please ensure you have read the 'Restrictions - COVID-19; information in the dropdown below. Queues and delays are likely, please be patient - abuse towards staff will not be tolerated.

 

  • Opening times

    • From Monday 22 February 2021
    • Opening times  
      Monday - Saturday (closed on Thursdays)OPEN 8am - 4pm
      Sunday OPEN 8am - 12pm 
      Bank Holidays CLOSED
  • Restrictions - COVID-19

    • 1. The site is restricted to 5 customers out of their vehicles on the site at any one time. 
    • 2. Marked bays with barriers will be in place in front of the drop of bins to ensure social distancing is adhered to. 
    • 3. Face coverings must be worn when out of your vehicle unless you are exempt. 
    • 4. Items for reuse (normally taken by GO), clothing and textiles (for the Salvation Army bank) are unable to be accepted at this time.
    • 5.Staff are unable to assist with unloading or depositing of materials. If you need assistance please bring someone with you from your household bubble. Where possible visit the site alone.
  • Items accepted for recycling

    • Please note that some of these items will be subject to a charge* (i.e. Mattresses). For more information please go to the 'Charging Guidance' section.
       
      • Air conditioning units
      • Batteries - household & car
      • Bicycles
      • Blue and clear recycling bags
      • Brita water filters
      • Bubble wrap and polythene (clear & clean)
      • Bulky cardboard
      • CDs and DVDs
      • Clothing, shoes & textiles (DUE TO CURRENT RESTRICTIONS WE CANNOT ACCEPT CLOTHING, SHOES & TEXTILES AT THIS TIME)
      • Domestic appliances (e.g. cookers, fridges, freezers, televisions, tumble driers, washing machines)
      • Electrical cable
      • Fire extinguishers
      • Fluorescent tubes & low energy light bulbs
      • Food waste
      • Furniture- in good, reusable condition
      • Gas cylinders (not welding)
      • Glass (drinking glasses, vases, plate glass, etc.)
      • Inert waste (e.g. bricks, blocks, ceramics, hardcore, stone)- up to 6 standard rubble sacks or equivalent volume
      • Mattresses (charges apply - see charging guidance section for more info)
      • Oil- cooking and motor
      • Rigid plastics (e.g. clean plastic containers, large plastic toys)
      • Plasterboard (dry and relatively clean, e.g. without insulation, wallpaper, screws and tiles attached)
      • Power tools
      • Printer cartridges
      • Reuse items - in good condition, for our charity partner GO
      • Scrap metal (e.g. cutlery, hand tools, metal furniture nails/screws/bolts, pans)
      • Small electrical items (e.g. CD & DVD players, computers, microwaves)
      • uPVC doors and windows
    • Please note, this list is not definitive and is subject to change
    • Please do not place any batteries, electricals (such as Christmas lights) flares, or large metal items in general waste as these present a hazard or can cause damage at the processing stage. 
  • Items accepted for disposal

    • Please note these items will be subject to a charge. For more information please go to the 'Charging Guidance' section.
       
      • General household waste (e.g. black bags)
      • Furniture (including soft furnishings) if not suitable for reuse
      • Paint
      • Polystyrene
      • Polythene that is not clear and clean, e.g. coal/compost sacks
      • VHS tapes 
      • Wood
    • Please note, this list is not definitive and is subject to change.
  • Charging Guidance

    • Items/materials Items/materialsIndicative charge
      Standard charge:
      Black sacks/bags (90 litre) or equivalent volume£2.70 per bag or equivalent 
      Beds:
      Single bed base
      Double bed base
      £5.00
      £12.50
      Mattresses:
      Cot Mattress
      Single Mattress
      Double Mattress
      £5.00
      £7.50
      £15.00
      Furniture:
      Single armchair
      2 seater settee
      3 seater settee
      £5.00
      £10.00 - £12.50
      £12.50 - £15.00
      Charges are payable on arrival (card payment only)
    • Loose or oversized bagged waste is charged based on the volume equivalent of £2.70 per standard bin bag. 
    • Please do not place any batteries, electricals (such as Christmas lights), flares, or large metal items in general waste as these present a hazard or can cause damage at the processing stage.
  • Items not accepted

    • Please note the following items are not accepted at the Household Waste & Recycling Centre.
       
      • Items for reuse, clothing, textiles at this time
      • Any items from a commercial source
      • Any items which could cause pollution/contamination
      • Asbestos (any form)
      • Chemicals (any form)
      • Clinical waste
      • Garden waste
      • Powders or loose fibres
      • Welding gas cylinders
    • Please note, this list is not definitive and is subject to change.
  • Electrical Items Guidance

    • Many electrical items contain batteries, even some computer equipment that run from mains power. These pose a significant fire risk unless handled correctly, so we ask everyone to be extra cautious when dropping off any such items.
    • Any cordless and/or rechargeable electrical item (including electric toothbrushes, mobile phones, laptop computers, shavers, electronic scales, etc.) will have a battery. So too do all PCs (although you can't see it). 
    • Please make sure you remove batteries first and dispose of those separately in the bins provided at the HWRC. If you are unable to, because they are difficult to get to, please hand the item to a member of staff. They will then deal with it in the appropriate manner.
    • Remember it may not always be obvious if there is a battery.  If in doubt, please check with staff.  It is important that we ensure against the risk of fire. 
  • GO Reuse Centre

    • Due to the current restrictions we are unable to accept any items for re-use, at this time.
  • Site Rules

    • 1.  No commercial waste
    • 2.  Unacceptable items may not be deposited at this site. A list of acceptable and unacceptable items to deposit is available from site staff and in the sections above on this page. 
    • 3.  ALL visitors must report to site staff BEFORE unloading and must comply with staff instructions at all times.
    • 4.  Site users not complying with the site rules (and code of conduct) may be asked to leave the site.
    • 5.  Children under the age of 12 must remain in the vehicle at all times and pets are not permitted on site.
    • 6.  We advise the use of suitable footwear and gloves when using the site.
    • 7.  No smoking, eating or drinking is permitted on site.
    • 8.  Unauthorised removal of any item(s) may result in a criminal prosecution.
    • 9.  Abuse or violence against staff will not be tolerated and will be reported to the police.
  • Code of Conduct

    • What is expected of site users?
    • Above all else, site users are expected to behave in a safe, polite and courteous manner, abide by the site rules, and follow the instructions of staff at all times.
    • The States of Guernsey will not tolerate any intimidation or abuse on site, whether directed at staff or other site users. anyone who does not abide by this shall be issued with a verbal or written warning, and persistent offenders will be banned.
    • Equally the States of Guernsey will not tolerate such behaviour from its staff. Should you have any concerns in this respect please ask to speak to the Site Supervisor.
    • Site operations are licenced under the Environmental Pollution (Guernsey) Law, 2004. Guernsey Waste has a duty of care and is required to take reasonable measures to prevent any contravention of the Law.
       
    • What is expected of site staff?
    • Our staff are there primarily to ensure the safe and efficient operation of the site. For the most part this will involve directing visitors to the correct areas when dropping items off, ensuring the site rules are observed, and answering any queries. From time to time they may have to close areas to enable the safe changeover of containers and/or collections by our recycling partners. Patience from site users is appreciated.
    • Staff are not there to unload vehicles, but can provide assistance if required. This will be at the vehicle owner's risk.
    • Staff must always remain polite and courteous, and maintain the site so that it is clean and tidy. Should you consider that these standards are not being upheld, please speak to the Site Supervisor in the first instance.
  • Data Disclaimer

    • Computers, smartphones and similar devices may contain personal data and other information that can be recovered from the hard disk or memory, even after steps to delete that information, including reformatting or rewriting over disks and drives.
    • If you dispose of unwanted equipment of this type it is your responsibility to ensure that all information has been securely removed, if necessary by specialist contractors.
    • The States of Guernsey and the operators of the site accept No responsibility for any loss or damage of any description, however that might arise and of whatever nature resulting from the disposal of any such equipment at this Site and its subsequent recycling, recovery or acquisition by any third party.
    • In disposing of such equipment you accept and agree to the terms and conditions of this disclaimer.
  • Comments, Compliments and Complaints

    • We value feedback from our customers and are keen to know how we can improve.  If you would like to provide feedback to us, both positive and negative, then please use the contact us button on this page.
    • To make a formal complaint, please write to:
    • Operations Manager, Guernsey Waste, States Works, La Hure Mare, Vale, GY3 5UD or email recycle@gov.gg 
    • Please also follow @RecycleForGsy on Facebook, Twitter and  Instagram for the latest updates and news.

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Site Map What can be recycled, and where?

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