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Adult Disability Services

Contact Us - Adult Disability Service

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Disability Services provide different kinds of support for people with physical and sensory impairments and for people with learning disabilities. Please see the drop down menus below for more information on these support services.

ADS Review Dates

  • Learning Disability Accommodation Services

    • Adult Disability Accommodation Service provides health and social care to adults who meet the eligibility criteria for a Learning Disability, and who reside in the Bailiwick of Guernsey.
    • Initial referral can come from a number of services including:
      • GP
      • Family
      • Health and Social Care Professional
    • To access Adult Disability Accommodation Service, a person needs to be over the age of 18 and have significant difficulty with intellectual functioning, and significant difficulties with social communication and/or daily living skills, with evidence that these difficulties started in childhood.
    • Here are the following accommodation services that are available:-
    • 'Extra Care' Housing - Supported Living
    • The 'extra care' housing builds were completed in 2015. These are:
      • Le Grand Courtil, St Martins,
      • Le Nouvelle Marataine, the Vale
    • 'Extra Care' housing is a scheme where residents have a range of care and support services delivered to their door from an on-site care and support team. The Guernsey Housing Association (GHA) assist residents in partial ownership or renting of the flats.
    • To be eligible for 'extra care' housing the following criteria must be met:
      • At least 18 years old
      • Residentially qualified to living in Guernsey
      • Need an average of at least 4 hours care and support a week; and
      • Be living in accommodation which is deemed unsuitable in light of the care and support requirements
    • Within the schemes there are amenities, such as a restaurant and hairdressers, which are also accessible to the public. Promoting community engagement both within the accommodation and with the public.
    • Supported living is provided in part of Le Grand Courtil's scheme by Adult Disability Services. This is to provide assistance to individuals with learning disabilities so that they can manage daily life whilst living in their own home independently. The level of care and support will vary depending on the need of the individual. The flats are suitable for individuals and couples, with the opportunity for families to live close to one another.
    • Assisted technology has been implemented throughout the build with alarms in every room and specialised technology for individual residents. This technology promotes; independence, privacy and dignity to individuals who live in Le Grand Courtil.
    • Residential Homes
    • Adult Learning Disability Services provides residential care and support within the following settings:
      • Beauville
      • Chateau Reve
      • Sunnybrook.
      • Les Alouettes
      • Shotley Villa
      • Pedvin Street
    • Each home supports people with a variety of needs including service users that require 24 hour care.
    • Shotley Villa:
    • Shotley Villa can accommodate service users with varying degrees of learning disabilities, mental health issues, sensory and physical disabilities.
    • Service users at Shotley Villa have full timetables of activities, ranging from assisted work to other social activities.
    • Les Alouettes:
    • Les Alouettes provides care and support to individuals with both physical and learning disabilities. Some service users also suffer from mental health issues. Bespoke care for service users living in their own accommodation is provided out of Les Alouettes.
    • Les Alouettes promotes active support, with each service users having a having an individual person centred plan and care plan. Yearly multi-disciplinary meetings take place for person centred planning.
    • Sunnybrook:
    • Sunnybrook is currently based at Sarnia, Duchess of Kent.
    • Sunnybrook provides 'shared care' working with families to provide short breaks. Bespoke support service is provided to individual service users living in their own accommodation, close working with Occupational Therapy and Physiotherapy supports this service.
    • As in Les Alouettes yearly multi-disciplinary meetings take place for person centered planning.
    • Chateau Reve:
    • Chateau Reve is home to service users with severe and profound learning disabilities, complex physical and sensory disabilities, and behaviour that challenge services.
    • Service users are supported by Chateau Reve staff for daytime activities which including going out in the community and using the facilities of the property.
    • Beauville:
    • Beauville supports service users with a variety of needs. The majority of the work the staff team provide, is outreach and in reach support to individuals who live in their own homes, extra care housing and generic residential/nursing homes. Many of these individuals previously lived at Beauville for varying periods of time, and have been enabled to move on and live more independently in the community.
    • Pedvin Street:
    • Pedvin Street is a HSC property consisting of a number of bedsits. The outreach team staff are present for most of a 24 hour period to empower the community within the home, and support individuals by utilising active support approaches. The service strives to enable people residing there to move to more independent living within the community housing stock.
    • Outreach Support Team:
    • The Outreach Service currently provides support to a number of service users at different locations covering the span of the island. The majority of service users live either in private tenancy dwellings or Guernsey Housing Association (GHA) properties within the community (e.g. 'Extra Care' Housing.)
    • Support is tailored to individual needs and a holistic view is taken to promote choice, independence and community presence at all times. This is done in partnership with the service users, their families and the multi-disciplinary team and with a belief that everyone can achieve a level of independence with the correct support.
    • The Outreach Service is currently based at Jessant on the Rohais.
  • Community Disability Team

    • This team supports adults with physical or sensory impairments, including people with Parkinson's or Multiple Sclerosis, in the community.
    • The purpose of the team is to protect and care for those in need, to promote the maximum level of independence consistent with strengthening the well-being of vulnerable people and reducing social exclusion and inequalities, to arrange and deliver services in the timeliest way, to demonstrate effectiveness, efficiency and quality in the services provided and to deliver in active partnership with users of services, carers and other agencies.
    • The team consists of:
      • Disability Lead Nurse
      • Social Worker
      • Community Support Workers
      • MS/PD Clinical Nurse Specialist
      • Occupational Therapists
    • Contact
    • Tel: 01481 230000
  • Community Learning Disability Team

    • Summary
    • The team supports adults with learning disabilities in the community and within the accommodation service.
    • The team is multidisciplinary and consists of:
      • Community Care Manager
      • Speech and Language Therapist 
      • Community Learning Disability Nurse
      • Clinical Psychologist                    
      • Social Worker                              
      • Physiotherapist
      • Occupational Therapist
      • Part time support worker for social worker and community nurse
    • Access criteria
    • Individuals are aged 18 years or over.
    • Learning disability is defined as:
      • A significantly reduced ability to understand new or complex information, or to learn new skills (impaired intelligence), with;
      • A significantly reduced ability to cope independently ( impaired social and/or adaptive functioning);
      • Which started before adulthood, with a lasting effect on development.
    • Contact
    • Tel: 01481 230000
  • Day and Short Break Service

    • Day Service
    • Who we help and support
    • The Day Service currently supports adults with learning disabilities from the age of 18 to 65 who meet the eligibility criteria for a Learning Disability and who reside in the Bailiwick of Guernsey.
    • How do you get help?
    • We provide a service to people who have been assessed as having a learning disability and needing Day Service support.
      • A referral is made to the Adult Learning Disability Team
      • An assessment of need is made
    • What we do
    • We provide services that are person centred and focus on the shared goals and outcomes of the people we support. Our services provide focused and flexible support with the goal of enhancing a person's well­being and quality of life.
    • The service is available Monday-Friday, 10am-4pm (transport may be available to and from the Day Service between 9am-10am and 4pm-5pm).
    • Our Day Services take a person centred approach and provide opportunities for people to take up new challenges and experiences through a wide range of activities. As part of this approach, we develop personal programmes of socially inclusive activities based within a person's local community, according to their own personal interests, goals and objectives.
    • We work closely with the people we support, their families, other professionals and local partners to deliver effective services that are based on people's individual needs, whether for a few hours or a few days a week.
    • We encourage and support people to make full use of their community - including the use of the Day Service base, outdoor environment, shops, library, leisure centre, cafes and pubs etc. to access their local community.
    • Contact us:
    • Tel: 01481 230026
  • Drop Inns

    • Who can use the Drop Inns?
    • The Drop Inns can be used by adults with a learning disability from the age of 18 who meet the eligibility criteria for a Learning Disability, and who reside in the Bailiwick of Guernsey.
    • You will need to meet with us for an initial meeting. This is for us to find out about you, register your details, give you more information and explain how the Drop Inns work. Once you have registered and we have agreed the Drop Inns are suitable for you the idea is that you can just turn up. The Drop Inns are for users who require minimal support.
    • What we do and where they are located
    • Drop-Inns provide various activities and opportunities and are a great way to meet other people; have a chat, join in a variety of activities if you want to, try new things, make new friends and have fun.
    • There are five Drop Inns a week. These are based in various locations around the island -
      • Monday 10am - 1pm - North Youth Centre, La Moye Road, Vale GY35DR.
      • Tuesday 10am - 12.30pm - Professor Shaw Community Centre, La Rue Maze, St Martin's, GY4 6LL
      • Wednesday 2pm - 4pm - The Bowl, Victoria Avenue, St Sampson's, GY2 4BB
      • Thursday 10am - 1pm - Delancy Elim Church, Les Banques, St. Sampson's, GY24BL
      • Friday 10am - 1pm - North Youth Centre, La Moye Road, Vale GY35DR
    • Activities include -
    • Computers, pool table, air hockey table, puzzles, arts and crafts, magazines. Refreshments are available.
    • A Ten Pin Bowling session takes place weekly at The Bowl
    • How much does it cost?
    • The Drop Inn charges a small amount per meeting.
    • How can you contact us?
    • Please contact us through the Day Service
    • Tel: 01481 230027
  • Short Break Service (Respite) Services

    • Who we help and support
    • The Short-Break Service provides respite support to adults who have been assessed as having a learning disability, aged 18-65, who live at home with family and carers and meet the eligibility criteria.
    • How do you get help?
    • The Short-Break Service is accessed by referral which is then discussed by the Community Learning Disability Team.  Referrals can be self made, in-service or via external agencies i.e. GP's
    • What we do
    • We provide one to one person centred support focusing on promoting choice to enable service users to help meet some of their dreams and aspirations.
    • Support can be provided in various ways, depending on the service user's requests and needs:-
      • One of our respite units
      • In the service users own home
      • On & Off island holidays
      • Outreach style support to access community events
    • The Short-Break Service liaises with service users, families, carers and other services to ensure we meet the needs of all those we support whilst providing a person centred service.
    • Tel: 01481 233215
  • Supported Employment

    • Guernsey Employment Trust provides support to help disabled people find employment. They also work with employers to help develop a more inclusive working environment.
  • Wheelchair Services

    • The Occupational Therapy Service will give you advice to make sure that you are given a wheelchair that is suitable for your needs.
    • Some of the things the Occupational Therapist will talk to you about will be:
      • Assessing your needs and talking about the activities you will do when using the wheelchair and where you will use the wheelchair.
      • Advising you on the wheelchair type/model that meets your needs.
      • Signposting to the funding sources available to buy the wheelchair.
    • Your Occupational Therapist may involve the Wheelchair Specialist Occupational Therapist and others if the wheelchair is complex.
    • You can ask your GP or any health and social services professional involved in your care to make a referral to the Occupational Therapy Service by contacting Adult Community Services on Tel: 01481 725241 ext 3313.
    • There is no charge for the assessment, but the cost of the wheelchair is not included. You may be able to get financial assistance from Social Security if you receive Supplementary Benefit.  There are some charities which may fund the wheelchair but each charity has its own process.
    • The Occupational Therapy Department is open Monday-Friday 8am - 4pm and can be contacted by phone, tel. (01481) 725241 ext. 4085.
  • Positive Behaviour Support (PBS) Team

    • Positive Behavioural Support (PBS) addresses the concerns about responses to challenging behaviour by promoting a person's human rights and quality of life. PBS is a values based intervention which helps supporters to think about ways of helping a person to promote their rights, choices, independence, and social inclusion. PBS also uses a science based approach to identify why certain behaviours are presented and to help people to learn new behaviours which will improve their quality of life. PBS rejects the use of aversive and unethical responses to behaviour. This is achieved by focusing on preventing challenging behaviour and providing responses which are as least restrictive and aversive as possible to incidents if they occur.
    • The PBS Team aims to improve an individual's quality of life, by working alongside others to develop support plans that are based on a person's individual needs.
    • The PBS Team in Adult Community Services work closely with the PBS Team, Child Development Service, to ensure continuity of behaviour support needs into adulthood.
    • The PBS team can offer:
      • Help to find out why an individual presents challenging behaviour
      • Work with staff teams to develop positive behavioural support strategies
      • Training and coaching to develop staff knowledge and skills
      • Direct support to people referred to achieve specific goals
    • Who can be referred
      • The person must be on the learning disability register, and
      • The behaviour places them and others at risk of physical harm, or
      • The behaviour places them at risk of restrictive or aversive practices, or
      • They are at risk of placement breakdown due to the behaviour, or
      • The behaviour significantly limits their access to ordinary community facilities or services, or
      • They have a profound and complex learning disability, making it difficult for them to engage in development activities
    • Contact us:
    • Tel: 01481 230000
  • Off Island

    • Summary
    • This service can provide therapeutic support and complex care and treatments for individuals with complex condition/needs which cannot be provided for on island. They deal mainly with 24/7 residential placements in various locations in the UK.
    • Information about placements would be provided by the health or social care workers with which the individual is in contact. When on island, the Off Island Social Worker is based at the Professor Shaw Centre, St Martins.
    • Referral
    • Referrals are made by health and social care professionals and individual cases are considered by panels (there are 3 of these: one for adult mental health placements, one for children and young people's placements and one for adult disability placements). The panels consist of the appropriate mix of professionals and are chaired by the manager of off-island placements.
    • Where cases for off island placements are not approved other routes for meeting the needs of the individual on island are suggested by the panel for exploration. A social worker is employed by HSC to undertake regular visits (at least every 3-6months) to Guernsey residents in off-island placements to ensure that the placement is providing what is expected and continues to meet the needs of the individual.
    • Access Criteria
    • There are no age restrictions for this service. Recommendation for off-island placement would usually be based on the complexity of the case, the appropriateness of treatment settings on and off island and the level of benefit gained by the individual from such a placement.

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