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Passports

Contact Us - Passports and Immigration

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The following sections seek to provide guidance on passports, including how to apply for, renew and amend passports.

Passport application forms are not available to download, to obtain a form please see passports application forms

  • Passport processing times and delivery

    • Renewing your passport
      You can renew your passport at any time. D​on't wait until you need to travel.
      Time left on an existing passport is added to your new one (up to a maximum of nine months).
      You should apply for a new passp​ort at least six weeks before you travel.
       
    • How long it takes
      Standard service
      We are currently taking six weeks to process passport applications. We strongly advise you don't book any travel until you have your new passport.
    • Premium service
      The premium service takes up to eight working days and costs an extra £35.00. We can only accept cash or card for the full amount.
    • Delivery of your passport
      When your passport has been printed, it will be sent to you by Royal Mail Special Delivery (signature required).
      When completing your passport application form, you can choose the address where your passport will be sent. 
      If your home address is not convenient, you can give an alternative delivery address. 
  • Renewing a passport for a person aged 16 or over

    • To renew your British Passport at the Guernsey Passport Office you must be present in the Bailiwick of Guernsey at the time of application and throughout the processing period.
    • You will need application Form A, details of where you can obtain an application form can be found in the 'Passport Forms' section of this page.
    • What do I need to do?
    • You need to complete the application form and submit it to our office. Application forms come with detailed guidance notes which explain what sections of the form to complete. There is also information about passport photographs which must meet internationally agreed standards.
    • What supporting documents do I need?
    • Apart from the completed application form and 2 recent identical colour photographs, the only supporting document you need to send is your current or last passport. If the details in the passport, your name for example, differ to those on the form you have completed, you will need to submit supporting documentation as evidence of that change.
    • If your passport you are surrendering was restricted to a limited period or is damaged, in addition to a countersignature, you may be required to submit additional supporting documentation.
    • Will I need a counter signatory (a person to sign your form to confirm that you are who you say you are)?
    • When you are surrendering a passport for renewal you will not normally require another person to sign your form unless:
      • your appearance is very different from the photo in your current or last passport
      • the passport you are surrendering was issued to you when you were under 16 years of age
      • your passport was restricted to a limited period
      • your passport is damaged
    • In these circumstances, you will need someone to countersign your application form and certify your photograph.
    • How much is it to replace a passport for a person who is 16 years of age or over?
    • See the 'Passports Fees and Validity periods'
    • What happens to my old passport?
    • Your old passport will be cancelled at the time you submit your application for a replacement passport. You may have your cancelled passport returned to you if you wish, unless it has been defaced or altered. In these cases it will be destroyed and not returned to you. If you do not want the cancelled passport back it will be retained by the Passport Office and destroyed.
    • You will not be able to use the old passport.
    • If there are any unexpired visas of countries that you still wish to travel to, in your cancelled passport, you will need to make enquiries with the relevant consular authority of the country concerned as to how the visa is affected.
    • Follow this link to contact us if you'd like more information or guidance.
  • Renewing a passport for a person under 16

    • To renew a British Passport for a child under 16 at the Guernsey Passport Office, the child must be living in the Bailiwick of Guernsey. The application must be made by someone who has parental responsibility, which is usually one of the child's parents.
    • The application must be made using Form B. Children aged 16 or over make their own application using Form A. Details of how and where you can obtain application forms can be found in the 'Passport Forms' section of this page.
    • What does the applicant (i.e. the person applying on behalf of the child) need to do?
    • The applicant will need to complete the application form and submit it to our office. Application forms come with detailed guidance notes which explain what sections of the form to complete. There is also information about;
      • what supporting documents you will need to provide,
      • the requirement for 2 recent identical colour photographs
      • the requirement for a counter signatory (a person who is required to confirm the details of both the applicant and the child) and who is acceptable as a counter signatory.
    • How much is a passport for a child under 16 ?
    • See the 'Passports Fees and Validity periods' section of this page.
    • Follow this link to contact us if you'd like more information or guidance.
  • Amending your passport

    • If you change your name for any reason, it is important that you replace your passport for one issued in your new name.
    • What do I need to do?
    • To do this you must apply for a new passport using Form A which must be accompanied by new passport photographs.
    • When you apply to change your name, your current passport will be cancelled and a new standard 10-year passport will be issued. We will credit your new passport with extra time (up to a maximum of 9 months).
    • Where can I obtain a Form A?
    • Details of where you can obtain application forms can be found in the 'Passport Forms' section of this page.
    • How much will it cost?
    • See the 'Passports Fees and Validity periods' section of this page.
    • What documents do I need?
    • You will need to submit your existing passport together with documentary evidence of your name change. The type of document will depend on the process by which you changed your name. This will normally be by marriage or deed poll.
    • Original documents or certified copies issued by the relevant issuing authority must be produced.
    • If you have changed your name more than once we may ask to see evidence of all changes of name.
    • Will I need someone to countersign my application form again?
    • If your appearance has not changed greatly since you obtained the passport you are submitting, you will not normally be required to obtain a counter signatory (a person who confirms that you are who you say you are)
    • If you are about to get married and take your husband's name
    • If you are travelling abroad immediately after the ceremony, we recommend that you book your trip in your current name and wait until you return to amend your passport.
    • Going back to your maiden name
    • If you have gone back to your maiden (unmarried) name, you will need to provide:
      • your birth certificate and marriage certificate or decree absolute if it shows the link between your present name and your maiden name
      • a signed statement on your application form saying that you have gone back to your maiden name and that you will use this name for all purposes
    • How a name change affects visas in your passport
    • When you apply to amend your passport, your current passport is cancelled and you are issued with a new one.
    • If there are in your cancelled passport any unexpired visas of countries that you still wish to travel to, you will need to make enquiries with the relevant consular authority of the country concerned as to how the visa is affected.
    • Follow this link to contact us if you'd like more information or guidance.
  • Applying for a first passport for a person aged 16 or over

    • To apply for a British Passport at the Guernsey Passport Office, you must be living in the Bailiwick of Guernsey. You will need Application Form A, details of how and where you can obtain application forms can be found in the 'Passport Forms' section of this page.
    • What do I need to do?
    • You need to complete the application form and submit it to our office. Application forms come with detailed guidance notes which explain what sections of the form to complete. There is also information about;
      • what supporting documents you will need to provide,
      • photographs (which must meet internationally agreed standards)
      • the requirement for a counter signatory (a person who is required to confirm that you are who you say you are) and who is acceptable as a counter signatory.
    • Information on passport fees can be found in the 'Passports Fees and Validity periods' section of this page.
    • Follow this link to contact us if you'd like more information or guidance.
  • Applying for a passport for a person under 16

    • To apply for a British Passport for a child under 16 at the Guernsey Passport Office, the child must be living in the Bailiwick of Guernsey. The application must be made by someone who has parental responsibility, usually one of the child's parents.
    • Application must be made using Form B. Children aged 16 or over make their own application using Form A. Details of how and where you can obtain application forms can be found in the 'Passport Forms' section of this page.
    • What does the applicant (i.e. the person applying on behalf of the child) need to do?
    • The applicant will need to complete the application form and submit it to our office. Application forms come with detailed guidance notes which explain what sections of the form to complete. There is also information about;
      • what supporting documents you will need to provide,
      • photographs (which must meet internationally agreed standards,
      • the requirement for a counter signatory (a person who is required to confirm the details of both the applicant and the child) and who is acceptable as a counter signatory. 
    • Information on passport fees can be found in the 'Passports Fees and Validity periods' section of this page.
    • Follow this link to contact us if you'd like more information or guidance.
  • Countersigning passport applications and photos

    • In some cases an application form needs to be countersigned by somebody else before it is submitted to the Passport Office. This means a person signs your application and photo to say that you are who you say you are. One of the accompanying photographs also has to be certified a true likeness.
    • When you need someone to sign your application and photo
      You must get your application countersigned if you are applying for:
      • for a first adult passport
      • to replace a lost, stolen or damaged passport
      • any child passport 
      • your first adult 10 year passport after having a child 5 year passport
      • a renewal of a passport when your appearance has changed and you can't be recognised from your existing passport.
    • The countersignatory's role
      Your countersignatory must sign the completed form at section 7 to confirm that they have known you personally for more than 2 years and that from the details you have completed you are who you claim to be. One of your photographs must also be certified by the same person.
    • If the application is for a person under the age of 16, the countersignatory must have known the person who signs the declaration at section 9 (usually a parent) for more than 2 years and must have met the child to say that the photo is a true likeness.
    • Photos: what the countersignatory must do:
      • Write on the back of one photo 'I certify that this is a true likeness of [full name of applicant] and add their signature and the date.
      • They must then sign and date the statement in section 7 on the application form.
      • The application form asks the countersignatory to enter their current British or Irish passport number. This is so we can check their identity.
    • Who you can ask to be your countersignatory?
      Your countersignatory must:
      • be over 18
      • hold a current British or Irish passport
      • have known you personally for at least 2 years
      • live in the UK, Channel Islands or Isle of Man
    • Your countersignatory must not:
      • be related to you by birth or marriage
      • be in a personal relationship with you or any other family member
      • live at the same address as you
    • Your countersignatory should be a professional person or a person of good standing in the community. The list available in the download on this page gives examples of the type of person that would be acceptable. The list is not comprehensive and should only be used as a guide.
    • Follow this link to contact us if you'd like more information or guidance.
  • Lost, stolen or damaged passports

    • British Passports that are lost or stolen whilst in the Bailiwick of Guernsey
    • It is vital you report a lost or stolen passport to the passport office as soon as possible.
    • Notify us using a notification form LS01. This form can be obtained from the Guernsey Passport Office or downloaded here Form LS01.
    • British Passports that are lost or stolen abroad
    • You should report all passport losses or thefts to the local police in the country you are in as soon as possible. You will need to keep note of the crime reference details they provide.
    • You should report the theft or loss to the UK Foreign and Commonwealth Office (FCO) Embassy, Consulate or High Commission of the country you are in. This is also done using form LS01 which will be provided by the FCO or can be downloaded here.
    • The FCO will record the loss or theft of your passport and forward the information to the United Kingdom Identity and Passport Service who will then cancel your passport to reduce the risk of someone else using your identity.
    • You can find British Embassies, Consulates and High Commissions around the world on the FCO Website here.
    • The Passport Office in Guernsey is not able to replace your passport whilst you are abroad. The FCO will issue you with an emergency travel document so you can travel back to the UK and Islands.
    • Replacing a lost or stolen passport
    • If you are a British citizen and currently living in the Bailiwick of Guernsey, you can apply for a replacement passport through our office. We recommend that you do this as soon as possible.
    • To replace a passport you need to complete and submit the standard application form with new photographs.
    • Replacing a damaged passport
    • You will need to send the damaged passport to us and apply for a replacement. Depending on the extent of the damage it may be necessary for us to treat it as a first time application i.e. we will require full supporting documentation, countersignature etc. Your damaged passport may be returned to you if requested, providing that the damage is not due to fraudulent tampering. Fraudulent tampering means someone trying to change the identity details or photo on a passport, eg to use it illegally.
    • Follow this link to contact us if you'd like more information or guidance.
  • Collective (Group) Passports

    • A collective (or group) passport is an easy and cost-effective way for students, scouts, guides, or other recognised youth organisations planning to travel together to, or through certain European countries. A collective passport can be issued for a minimum of five and a maximum of fifty children and young people. For a larger group (more than 50), application should be made for two or more collective passports and the group divided between them.
    • When can you use a collective passport?
    • The use of collective passports is governed by an international treaty.
    • You can only use a collective passport to travel to certain European countries, it cannot be used to travel to countries outside Europe.
    • Collective Passports can be used to travel to the following countries (January 2012):
      • Austria
      • Belgium
      • Denmark
      • France
      • Germany
      • Italy
      • Luxembourg
      • Malta
      • Netherlands
      • Norway
      • Poland
      • Romania
      • Slovenia
      • Spain
      • Sweden
      • Switzerland
    • Some countries not listed above may accept collective passports and further advice can be obtained from the Passport Office, however, there may be circumstances where the Passport Office would advise that young people travel on their own passports.
    • Please note: Collective passports are not accepted by the following countries (January 2012):
      • Bulgaria
      • Czech Republic
      • Estonia
      • Hungary
      • Latvia
      • Slovakia
    • Who are collective passports for?
    • Everyone on the collective passport must be under 18 years old by the end of the planned trip. They must also be a British national, which means they are either a:
      • British citizen (please note that children born in the UK on or after 31st December 1982 may not have British nationality)
      • British overseas territories citizen
      • British overseas citizen
      • British subject
      • British national (overseas)
      • British protected person
    • Group leaders and Deputies
    • Each group must have a named adult group leader to travel with them.
    • It is also recommended that groups name a deputy leader. This person could take over if, for example, the leader were to become ill. If there is no named deputy leader, the collective passport becomes invalid if the leader is unable to travel. Having a named deputy means the group can avoid delays while the name of a new leader is added to the collective passport.
    • Group leaders and deputy leaders must be over 21 years old and hold a valid ten-year British passport covering the full period of the trip.
    • How and when to apply
    • Please contact the Guernsey Passport Office for further information. The Collective Passport application (including any supporting documentation) should be submitted at least 6 weeks before intended date of travel.
    • What is the cost for a collective passport?
    • The current fee for a collective passport (January 2012) is £39
  • Islander status and your right to live and work in Europe?

    • Islander Status is the term used to describe the status of a 'Channel Islander' or 'Manxman' who has no connection with the United Kingdom. Islander Status means you do not have the automatic right to live and or work in Europe.  You may, however, live and work in the UK without restriction.
    • Checking your passport for your status
      If you have Islander status, the following will be printed either on the back of the photo page in your passport or opposite the photo page on your passport:
    • 'The holder is not entitled to benefit from EU provisions relating to employment or establishment'
    • Why you have Islander Status
      • you were born, adopted, registered or naturalised in the Channel Islands or Isle of Man and you do not have a link with the UK (England, Scotland, Wales and Northern Ireland)
      • you were born aboard and you got your British Nationality through a parent born, adopted, registered or naturalised in the Channel Islands or Isle of Man and you do not have a link with the UK (England, Scotland, Wales or Northern Ireland)
    • You will have Islander Status if:
    • Guernsey-born but your passport doesn't show Islander Status?
      If the phrase is not printed in your passport but you are Guernsey-born, you may have links with the UK making you exempt from Islander Status, below are how you may obtain your links with the UK;
      • a parent or grandparent who was born, adopted, registered or naturalised in the UK; or
      • residency in the UK for a period of 5 years or more.
    • Guernsey-born, no links with the UK but parent(s) were born in an EU country. Why does my British passport show Islander Status?
      As a British citizen born in Guernsey, only a claim of a connection with the United Kingdom is relevant. You may, however, have a claim to the citizenship of another EU member state through your parents and may be able to apply for a passport issued by that country.
      You should contact the Embassy / Consulate of the country concerned for further information.
       
    • How can I apply to live or work in an EEA country or Switzerland?
      You are advised to contact the Embassy / Consulate of the country concerned for further information. This is particularly important if you have Islander Status as you may need their permission before you enter that country for the purpose of employment or residence.
    • Information concerning Embassies and Consulates in the UK can be obtained here: Find a foreign embassy in the UK
    • Follow this link to contact us if you'd like more information or guidance.
  • Passport fees and validity periods

    •  Standard Service  Premium ServiceValidity

      Adult (16 and over) passport application - first time and renewal

      £72.50£107.5010 years

      Child (under 16) passport application - first time and renewal

      £46.00£81.00

      5 years

    • You can pay by:
      debit card
      credit card (there is an extra 1.5% charge)
      cash
      cheques, payable to 'States of Guernsey' (not accepted for premium service)
    • ​If you were born on or before 2 September 1929 you can get a free, standard (32-page, 10-year) passport. The premium service fee (+£35) still applies.
  • Passport application forms

    • Passport forms are not available to download and must be filled in by hand.
    • In Guernsey from:
      The Passport Office
      New Jetty
      White Rock
      St Peter Port
      Guernsey
      GY1 2LL
      Telephone: 01481 741410  E-mail: passports@gba.gov.gg
      Office hours: Monday - Friday, 0845hrs - 1500hrs
    • In Alderney from:
      The States Office
      Island Hall
      Royal Connaught Square
      Alderney
      GY9  3AA
      Telephone: 01481 822811
    • In Sark from:
      The Sark Greffe Office
      La Chasse Marais
      Sark
      GY9  0SF
      Telephone: 01481 832012
    • or, if you prefer, contact us at the Guernsey Passport Office by phone or email to arrange for your form to be posted to you.
    • Please note: It is not possible to download passport application forms from the internet.
    • Follow this link to contact us if you'd like more information or guidance.

 

Downloads

Examples of acceptable passport countersignatories

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