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This form is to be used to dispute the number of housing units your property consists of. A housing unit is defined as a self-contained area behind a lockable door, with facilities for cooking, washing and sleeping.
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Please note that any dispute must be submitted by the due date stated on the invoice; any disputes received after that date will not be considered.
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What happens next?
When your dispute is received by Guernsey Waste, an acknowledgement will be sent to you. If you do not receive an acknowledgement, this will indicate that the submission has not been received, and it is your responsibility to follow this up with us, either by emailing recycle@gov.gg or calling us on 221234.
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Once your dispute is acknowledged, your account will be put on hold whilst it is investigated. No payment will be required at that stage. Once your dispute has been formally investigated you will be informed of the outcome, and at that stage the block will be lifted from your account. Payment for any charges that you are still liable for will be required within 30 days of the date of the written confirmation.
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