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Extra care housing

Contact Us - Housing

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Information on Extra Care Housing, eligibility criteria, and how to apply

States Social Housing moved to a new location in May 2017. While we make changes to our current Extra Care Housing application form, please send us your completed extra care housing application form and associated documents to our new address below:

Allocations, Housing
Edward T Wheadon House
Le Truchot
St Peter Port
Tel: 01481 756545

For more information or support, please call us or email us at

  • What is Extra Care Housing?

    • There are two Extra Care Housing schemes managed by the Department: La Nouvelle Maraitaine, Vale; and Le Grand Courtil, St Martin.
    • They're for people aged 18 and over who need care and support staff on hand. The Schemes have self-contained one and two bed apartments, some of which are available under the Partial Ownership Scheme, and some which are available for rent.
    • The Schemes also have communal facilities like restaurants, lounges, hairdressers, assisted bathing, lifts to all floors, and a staff call system. That means residents can socialise with friends and family, either in their flats or in the shared spaces. Extra Care Housing is about providing a community within a community.
    • Extra Care Housing is designed to help people live as independently as possible, with the confidence of being in a safe environment with a flexible, tailored package of care and support offered by trained staff.
    • Housing 21 operate an Extra Care Housing Scheme at Rosaire Court, St Peter Port. For more information on that Scheme please contact Sandie White on 739820 or
  • Can I apply for Extra Care Housing?

    • To be eligible for Extra Care Housing you must be at least 18. In addition, you must:
      • be residentially qualified to live in Guernsey
      • need an average of at least four hours care and support per week
      • be living in accommodation which is deemed unsuitable in light of your care and support requirements
    • For further information on how to apply, contact us by following this link.
  • Is Extra Care Housing just for elderly people?

    • No. It's not the same as sheltered housing, which is just for older people.
    • Very generally, sheltered housing has:
      • on-site or travelling warden services
      • 24-hour alarm access
      • buildings which are specifically designed for the needs of older people
    • The services which might be provided in sheltered housing include things like help with preparing meals, help with shopping, advice and support on tax and benefits, and regular checks on residents' well being.
    • Extra Care Housing offers more services, and is open to anyone over 18 who needs it.
  • Is Extra Care Housing suitable for people with dementia?

    • Yes, it can be.
    • Extra Care Housing has been designed with the needs of people with dementia, and their families, in mind. It's a way of helping people with dementia live well by recognising that they have the same rights to independence and choice as anyone else.
    • Extra Care Housing provides the kind of physical environments and care services which can contribute to a resident's feeling of independence (the ability to do things for themselves) and their feeling of empowerment (the ability to make choices). It's one community-based approach to helping them live like everyone else. There is evidence that people with dementia who live in Extra Care Housing generally have a good quality of life.
    • However, Extra Care Housing isn't suitable for everyone with dementia; particularly people in the advanced stages.
    • People with dementia who move to Extra Care Housing should move as early as possible, while they're still able to manage to live somewhat independently and they can develop new relationships and adapt to new surroundings. A person who moves to Extra Care Housing earlier is much more likely to be able to stay there until the end of their life than one who moves in the later stages of dementia. The physical environment, the patterns of life, and the neighbours will be familiar to them, so the disease can be managed more successfully for much longer.
  • Is Extra Care Housing suitable for people with learning disabilities?

    • Yes, it can be.
    • It's important to enable people with learning disabilities to have as much choice and control over their lives as possible. That includes decisions about where and with whom they live. That includes the option to live in safe, secure, non-institutional environments which are part of the wider community. Extra Care Housing provides that.
    • Extra Care Housing has a number of benefits for people with learning disabilities, like more control over and satisfaction with their home, a supportive community in which to live, and accessibility features designed into the apartments and communal areas.
    • Extra Care Housing can also provide a good solution where an older carer is finding it difficult to continue to care, but where the carer and the learning disabled adult don't want to live apart.
  • What does Extra Care Housing offer the community?

    • There is some provision for day care services within the Extra Care Housing schemes.
    • This reduces the reliance on travel for those members of the community who don't live in the schemes, but want to access day care services.
    • The schemes have great restaurants and lounges, and anyone from the wider community is welcome to come and spend time having meals.
    • Extra Care Housing schemes are designed to fit into communities, acting as a hub not only for the residents of the scheme, but for everyone in the community.
  • How can I get more information?

    • You can get more information on La Nouvelle Maraitaine and Le Grand Courtil by downloading the Extra Care Housing in the Extra Care FAQ Leaflet.
    • If you'd like to apply, you can download the application form on this page.
    • There are some Fact Sheets available for download on this page which explain in detail the ethos of Extra Care Housing and how it links to our Fit for the Future vision.


Extra Care Housing FAQ Extra Care Housing Application Form What's the difference between care and support? Assistive Technology in Extra Care Housing Day Services in Extra Care Housing Extra Care Housing schemes as a hub for community based services Fit for the Future Glossary of Terms

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