The official website for the States of Guernsey

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St Peter Port & St Sampson
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FAQ's

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Who can I speak to at the Prison when I have a query?

When phoning the main prison number - 01481 222025 you will be given 5 options to choose from, as follows:

Contact us


Guernsey Prison is committed to the health and welfare of all prisoners and staff. All areas within the Prison building are smoke free. 


Early Days in Custody 

What happens when a prisoner arrives into custody

Arriving with no money or clothes


Contacting Home

How to book a visit

        Tip: Gather all the required information from friends and family prior to custody.

How many visits are prisoner's entitled too

How to add friends or families' numbers to phone contact list

        Tip: Gather all the required information from friends and family prior to custody.

Can prisoner's write to their families and friends?

What is the process if a family member wishes to ask any questions?


Money

Bringing money into Prison

Can a Prisoner earn money in Prison

How does a prisoner order canteen


Visits 

Family Visits - 14:15hrs - 15:45hrs


Property 

What property can a prisoner bring in

Can a prisoner receive books


Safety and Decency 

How often do prisoners get to shower

How often do prisoners exercise

How does a prisoner get a haircut


Offender Management Unit (OMU)

What is Offender Management and how do they work with prisoners?

What is the role of a Offender Supervisor?


Complaints Process

How does a prisoner make a complaint

How can a member of the public make a complaint

  1.     Call the prison and speak and ask to speak to the Duty Oscar on shift.  
  2.     Use the contact us online at Prison.gov@gov.gg
  3.     Write to the Prison Administration Manager

 

 

 

 

 

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Facilities List 2024

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