Who can I speak to at the Prison when I have a query?
When phoning the main prison number - 01481 222025 you will be given 5 options to choose from, as follows:
- Admin - this takes you through to the main prison Admin Office.
- Accounts - to speak to the Procurement/Admin Officer regarding invoice payments, ROTL wages and Prisoner BACS payments.
- Healthcare - to speak to the Healthcare Manager or Nurses about any medical-related queries.
- Offender Management Unit - to be added to a prisoner's Pin Phone, information on family/children's visits, new reception queries.
- Catering - to speak to the Catering Officers about deliveries, invoices or payments
Directions
- Bus route 21 from the town terminus
- By car/walking from the Fontaine Inn
- Turn left at the traffic lights onto Le Murier Road
- Continue onto Duvaux Road
- Continue onto Baubigny road
- Pass La Carriere Stables on your right and then take the next left onto the Prison access road before the traffic lights
- Drive all the way down the road until you see the entrance of the Prison
Visits
- Please arrive at least 15 minutes prior to the commencement of your visit. Photographic ID will be required for the visit.
- Monday and Wednesday 17:45 - 18:30
- Tuesday and Thursday 17:45 - 18:30
- Friday 16:15 - 17:00
- Saturday 09:15 - 10:15 and 10:45 - 11:45
- Sunday 09:15 - 10:15 and 10:45 - 11:45
Purple Visits
- Purple visits offers a secure video calling platform for those in a custodial setting whose loved ones are unable to visit. It helps prisoners and their loved ones keep in contact.
- Find out more by scanning the QR code below using your phone's camera or by going to purplevisits.com
