Bulk Refuse is a scheme that enables householders to have large household items such as sofas and fridges collected for recycling or disposal (up to 5 items for £15). The End of Life Vehicle scheme enables vehicle owners to apply to scrap their vehicle for free or have it collected (collection fee £30).
We are experiencing a very high volume of bulk refuse requests, so please note THERE IS CURRENTLY A FOUR WEEK WAITING LIST FOR THE BULK REFUSE SCHEME.
Application and payment for these schemes can be made in one of the following three ways:
Online - You can make your application and pay online using the links below, and at the bottom of this page (please note, you have to submit your application online in order to make an online payment).
In person (cash/card/cheque) - Pop into the Cashiers desk at Edward T. Wheadon House where they will provide you with a form to complete and then take payment by cash, card or cheque (payable to the 'States of Guernsey'). If you want to complete a form in advance then you can download and print one from the Downloads section, using the links below, or by asking us to send you one in the post (see Contact Us section).
- Printable application form for Bulk Refuse scheme [323kb]
- Printable application form for End of Life Vehicle scheme [317kb]
Post - Request a paper form from us, or download one, and once completed send it with a cheque (payable to the 'States of Guernsey') to: Bulk Refuse, States Works, La Hure Mare, Vale, GY3 5UD. No cash payments please.
Please note, you must have read the terms and conditions below before submitting an application.
Bulk refuse scheme - information and terms and conditions
- Information on the Bulk Refuse scheme:
- The Bulk Refuse scheme is for household use only- no commercial applications please (if you require information on commercial recycling/disposal please download the "Waste Disposal and Recycling Routes for Businesses" guide from the Recycling section, or contact us for advice).
- Please note, smaller household items that are easily transportable (e.g. microwaves and kettles) fall outside the Bulk Refuse scheme. These need to be delivered directly to the Longue Hougue Recycling Facility if it is recyclable, or to Mont Cuet if it requires disposal (more information can be found by downloading our "What can be recycled and where" guide from the Recycling section; alternatively, contact us for advice).
- Applications are dealt with in order of receipt and are assigned to the next available round. Collections vary between 2 - 4 weeks from application submission. If you have been asked to be notified of your collection date, you will be contacted approximately 1 week before the collection is due to take place.
- If you would like to know current waiting times before submitting your application please contact us.
- Terms and conditions - Please read carefully before completing the online form:
- 1) Household items that have not reached the end of their useful life might be able to be reused by someone else. Before submitting a bulk refuse application, please consider whether gifting the item through charity shops or the Guernsey Press' Ecycle scheme might be possible, or selling the item on a site such as Trade It Guernsey. Alternatively, householders may make their own arrangements to take some reusable and recyclable items free of charge to the Longue Hougue Recycling Facility; please refer to the list of items accepted (found in the Recycling section). For items that cannot be reused or recycled, householders may make their own arrangements to take them to the Mont Cuet landfill site for disposal where a small charge will apply; details on charges can be found in the "Waste Sites and Charges 2017" guide in the Recycling section.
- 2) This application process requires you to submit your name, address and contact details. This information is sought and used in relation to the bulk refuse service for administration purposes only and will be retained for a period of 6 months. This information may be shared with Data Processors and other third parties in order to fulfill our service for administration purposes only. If you have any queries or concerns regarding this please contact The Data Controller, States of Guernsey's Trading Assets at: firstname.lastname@example.org or on 231200 (option 1). You have the right to object, rectify, withdraw or restrict any personal information that is held by Trading Assets.
- 3) To enable everyone fair access to this popular scheme only 1 application may be submitted at any one time. If you wish to make multiple applications then you must wait to submit your next application until your first collection has occurred.
- 4) Payment will be taken online, via credit or debit card, at the end of the application process. If you cannot or do not wish to pay online, please contact the Recycling Team for a paper form, for which payment can be made via cash or cheque.
- 5) Your completed application will be reviewed to ensure suitability of the items for this scheme, you will be contacted if any items on your completed form are not deemed suitable for a bulk refuse collection.
- Please note that we will not collect cardboard, garden waste, batteries, tyres, jacuzzis, large sheds or pianos. This list is not exhaustive and other items may be refused if considered inappropriate to the scheme. If you are unsure of an item's suitability then please contact us. In order for our collections team to be able to collect your items they must be easily manageable by two people and be able to be lifted manually onto a truck.
- We are able to accept some heavier/larger items such as oil tanks (these must be no larger than 250 gallons/1000 Litres and you must specify if it is metallic or non-metallic, they must also be empty - it is recommended that oil tanks are professionally purged), agas/similar, American-Style (side-by-side) fridge-freezers, large boilers, ride-on lawn mowers etc. However these are unable to be collected by our standard collection team. If your form contains such an item(s), that particular item(s) will be referred to a separate contractor who will collect it separately to any other standard item(s) on the form. If you have marked 'YES' to be notified, you will be notified accordingly of these two collection dates.
- 6) If you have asked to be notified of your collection you will be contacted a week before your collection is due to take place, via your marked contact preference (please note this may be up to 3 weeks after submitting your application). If a mobile number is given you will receive a text/phone call. If a landline is provided and the call is not answered a voicemail will be left. Please note collections are carried out each week on a Monday and Tuesday (depending on the Parish you live in), or on a Tuesday and Wednesday when there is a Bank Holiday on a Monday.
- 7) Please be aware that the collections team are not able to enter any premises to collect items therefore items must be left in front of the property on the specified collection day in a clearly visible and easy to access location. If you haven't asked to be notified of your collection date please ensure these items are outside from application submission. If you live somewhere where it would be problematic to leave your items outside the property (e.g. if your door opens directly onto the road etc.) please telephone the Bulk Refuse team on 231234 to make alternative arrangements.
- 8) Please do not leave any items that are not to be collected near the items for collection to avoid items being taking mistakenly.
- 9) Items that will increase in weight if they get wet (e.g. mattresses) need to be protected from rain. These should ideally be stored inside until your collection day and then covered with waterproof material i.e. plastic sheeting (this will be left behind by the collection staff) if rain is expected. If an item is waterlogged at the time of collection then the item will not be collected. If this occurs your fee will be forfeit and you will need to submit a new application for it to be collected once dry even if other items have been taken.
- 10) If at the time of calling to your property your item(s) cannot be collected for any reason, the collection team will endeavour to leave an explanatory ticket for your attention. However please note if the item(s) put out for collection differ from those listed on your application they will not be collected, you will forfeit your fee and you will need to submit a new application to have them collected. Your fee will also be forfeit if the items are not located in front of the property in a clearly visible and easy to access location (or where agreed if items are unable to be left at the front of the property).
- 11) Please contact us at the earliest opportunity if you decide to cancel your collection. If you do not cancel your collection within 1 working day (Monday - Friday) before you collection is due your fee may be forfeit.
End of life vehicle scheme - information and terms and conditions
- Information on the End of Life Vehicle scheme:
- If you are applying to deliver your vehicle to Guernsey Recycling yourself (no fee):
- If your application to deliver your vehicle is approved, you will be sent a letter to confirm this. You will need to provide this letter to staff on arrival at Guernsey Recycling where the vehicle must be delivered. Guernsey Recycling is located off Bulwer Avenue (The Bridge end) and accessed via a small road (post code GY2 4LQ).
- If you are applying to have your vehicle collected (£30 collection fee)
- Collections usually take place within 3 working days of your application being accepted but can take up to 1 week.
- All items which are not part of the vehicle must be removed from the vehicle prior to collection. All vehicles must be left unlocked for inspection (including the boot). Please remember to remove any insurance discs before the collection.
- Vehicles weighing more than 2 tonnes must be delivered to Guernsey Recycling; collection is not available.
- Terms and Conditions - Please read carefully before completing this form:
- 1) A vehicle at the end of its life is classed as hazardous waste meaning that it needs to be scrapped in a safe and environmentally friendly manner at the Island's Authorised Treatment Facility, Guernsey Recycling.
- 2) Vehicles weighing under 2 tonnes (40CWT) may be either delivered to Guernsey Recycling by the applicant or collected for you (a £30 charge applies for collection). Vehicles weighing over 2 tonnes have to be delivered to Guernsey Recycling by the applicant and cannot be collected by our subcontractor. As a general rule, if your vehicle is a 'car', it will more than likely fall within the 2 tonne limit (40CWT) limit. If your vehicle is a larger van or a lorry please check your vehicle registration document to find out the weight.
- 3) If your vehicle has been converted to Liquid Petroleum Gas you must notify the Bulk Refuse team.
- 4) To the extent permitted by law, the States excludes all liability for any loss, costs or liability howsoever arising.
- 5) The application process requires you to submit your name, address, vehicle registration and contact details. This information is sought and used in relation to vehicle disposal service administration purposes only and will be retained for a period of 6 months. This information may be shared with Data Processors and other third parties in order to fulfill our service administration purpose only. Details will also be passed to the Driver and Vehicle Licensing (DVL) office to ensure their vehicle registration records are updated. If you have any queries or concerns regarding this please contact The Data Controller, States of Guernsey's Trading Assets at: email@example.com You have the right to object, rectify, withdraw or restrict any personal information that is held by Trading Assets.
- 6) As agreed with the DVL office and for the purpose of the promotion of re-use of goods and materials on the Island, the Service Supplier may at its sole discretion choose certain End of Life Vehicles to be displayed at their site for the purpose of selling recovered second hand parts from the vehicles.
- Completed applications:
- 7) If you are delivering your vehicle to Guernsey Recycling then no fee applies to your application. Please submit your completed application using the online form below and select Option 1.
- 8) If you are applying to have your vehicle collected by our subcontractor then a £30.00 collection fee applies. Payment will be taken online, via credit or debit card, at the end of the application process. If you cannot or do not wish to pay online, please contact the Recycling Team for a paper form, for which payment can be made via cash or cheque.
- 9) Please note,applications are processed in order of receipt and will only be processed if you are the registered keeper of the vehicle. If there are any problems with your application we will contact you via the details you provide.
- If you are applying to have your vehicle collected:
- 10) Collections usually take place within 3 working days of your application being accepted but can take up to 1 week.
- 11) All items which are not part of the vehicle must be removed from the vehicle prior to collection. All vehicles must be left unlocked for inspection (including the boot). Please remember to remove any insurance discs before the collection.
- 12) Where a vehicle is not accessible, is not ready for removal, is not at the address provided, is not unlocked for inspection or contains additional rubbish, then the collection journey will be considered to have been wasted. The vehicle will not be collected and the collection charge will be forfeit.
- If you are applying to deliver your vehicle:
- 13) If your application to deliver your vehicle is approved, you will be sent a letter to confirm this. You will need to provide this letter to staff on arrival at Guernsey Recycling where the vehicle must be delivered. Guernsey Recycling is located off Bulwer Avenue (The Bridge end) and accessed via a small road (post code GY2 4LQ).
- 14) When delivering a vehicle, Guernsey Recycling will charge applicants directly for any vehicle containing additional rubbish, i.e. any items which are not part of the vehicle. Please remember to remove any insurance discs once delivered.
- After the vehicle has been scrapped:
- 15) The registration document must be returned to the Driver and Vehicle Licensing (DVL) office to notify them you have scrapped the vehicle. If you have a printed A4 'Registration Certificate' you can do this by completing the appropriate section on the reverse. If you have a green 'log book' you can complete a blue form (MV/SE07) which is available from the DVL office. Notification to the DVL office is a legal requirement.