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Disposing of bulky household items and scrapping vehicles

Contact Us - Recycling

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Bulk Refuse is a scheme that enables householders to have large household items such as sofas and fridges collected for recycling or disposal (up to 5 items for £15). The End of Life Vehicle scheme enables vehicle owners to apply to scrap their vehicle for free or have it collected (collection fee £30).

BULK REFUSE

  • Before you apply, can your item be reused?

    • Household items that have not reached the end of their useful life might be able to be reused by someone else. Before submitting a bulk refuse application, please consider whether gifting the item through charity shops or the Guernsey Press' Ecycle scheme (www.bisi.gg/ecycle) might be possible. Alternatively, householders may make their own arrangements to take items to the Household Waste Recycling Centre at Longue Hougue, where some items may be subject to a disposal charge. For more information please go to www.gov.gg/hwrc.
  • Bulk Refuse Application Form 

    • If you wish to complete the application form online, please follow the link below. It is important that you click submit in order for the form to process. 
    • Online application for Bulk Refuse scheme
    • If you wish to complete the application via the post, please request a paper form from us, or download one from the downloads section on this page. Once completed pop it in the post with a cheque for £15 (payable to the 'States of Guernsey') and send to: Bulk Refuse, La Hure Mare, Vale, GY3 5UD.  Please note we cannot accept cash payments. 
    • Before submitting your applications to us, please ensure you have read and understood the Terms and Conditions below. 
  • Who can apply?

    • The Bulk Refuse scheme is for household use only- no commercial applications please (if you require information on commercial recycling/disposal please go to www.gov.gg/commercialwaste or contact us for advice).
    • Please note, smaller household items that are easily transportable (e.g. microwaves and kettles) fall outside the Bulk Refuse scheme. Householders may make their own arrangements to take items to the Household Waste Recycling Centre at Longue Hougue, where some items may be subject to a disposal charge. For more information please go to www.gov.gg/hwrc.
  • What can be accepted?

    • Up to 5 bulky household waste items such as; agas*, armchairs, baths, beds, bikes, boilers*, bookcase, carpet, chest of drawers, cooker, dishwasher, display units, freezer*, fridge*, lawnmowers*, mattresses, oil tanks*, ovens, shower cubicles, sideboards, sinks, sofas, tables, tvs, toilets, tumble dryers, wardrobes, wash basins, washing machine, and more (this list is not exhaustive).
    • *We are able to accept some heavier/larger items such as oil tanks (these must be no larger than 250 gallons/1000 Litres and you must specify if it is metallic or non-metallic, they must also be empty - it is recommended that oil tanks are professionally purged); agas/similar; American-Style (side-by-side) fridge-freezers; large boilers, ride-on lawn mowers etc. However these are unable to be collected by our standard collection team. If your form contains such an item(s), that particular item(s) will be referred to a separate contractor who will collect it separately to any other standard item(s) on the form. If you have marked 'YES' to be notified, you will be notified accordingly of these two collection dates.
  • What can't be accepted?

    • Items such as cardboard, garden waste, batteries, tyres, jacuzzis, large sheds or pianos, cannot be accept on the Bulk Refuse Scheme. This list is not exhaustive and other items may be refused if considered inappropriate to the scheme. If you are unsure of an item's suitability then please contact us. In order for our collection team to be able to collect your items they must be easily lifted manually onto a truck by two people.
  • What are the current waiting times?

    • Applications are dealt with in order of receipt and are assigned to the next available round.  Collections vary between 8 - 10 weeks from application submission.  If you have been asked to be notified of your collection date, you will be contacted approximately 1 week before the collection is due to take place.
    • If you would like to know current waiting times before submitting your application please contact us at recycle@gov.gg or call 01481 221234.
  • Terms and Conditions

    • 1) Data Protection: This application process requires you to submit your name, address and contact details. This information is sought and used in relation to the bulk refuse service for administration purposes only and will be retained for a period of 6 months. This information may be shared with Data Processors and other third parties in order to fulfil our service for administration purposes only. If you have any queries or concerns regarding this or you would like to learn more about how Guernsey Waste looks after your data, please contact The Data Guardian for Guernsey Waste who will provide you with our full privacy notice and will answer any questions you may have: please email reycle@gov.gg or call 221234. Guernsey Waste processes personal data in accordance with the Data Protection (Bailiwick of Guernsey) Law, 2017.
    • 2) To enable everyone fair access to this popular scheme only 1 application may be submitted at any one time. If you wish to make multiple applications then you must wait to submit your next application until your first collection has occurred.
    • 3) Your completed application will be reviewed to ensure suitability of the items for this scheme, you will be contacted if any items on your completed form are not deemed suitable for a bulk refuse collection.
    • 4) If you have asked to be notified of your collection you will be contacted approximately one week before your collection is due to take place, via your marked contact preference (please note this may be up to 3 weeks after submitting your application). If a mobile number is given you will receive a text/phone call. If a landline is provided and the call is not answered a voicemail will be left. Please note collections are carried out each week on a Tuesday and a Wednesday, depending on the Parish you live in.
    • 5) Please be aware that the collections team are not able to enter any premises to collect items therefore items must be left in front of the property on the specified collection day in a clearly visible and easy to access location. If you haven't asked to be notified of your collection date please ensure these items are outside from application submission. If you live somewhere where it would be problematic to leave your items outside the property (e.g. if your door opens directly onto the road etc.) please telephone the Bulk Refuse team on 221234 to make alternative arrangements.
    • 6) Please do not leave any items that are not to be collected near the items for collection to avoid items being taking mistakenly.
    • 7) Items that will increase in weight if they get wet (e.g. mattresses) need to be protected from rain. These should ideally be stored inside until your collection day and then covered with waterproof material i.e. plastic sheeting (this will be left behind by the collection staff) if rain is expected. If an item is waterlogged at the time of collection then the item will not be collected. If this occurs your fee will be forfeit and you will need to submit a new application for it to be collected once dry even if other items have been taken.
    • 8) If at the time of calling to your property your item(s) cannot be collected for any reason, the collection team will endeavour to leave an explanatory ticket for your attention. However please note if the item(s) put out for collection differ from those listed on your application they will not be collected, you will forfeit your fee and you will need to submit a new application to have them collected. Your fee will also be forfeit if the items are not located in front of the property in a clearly visible and easy to access location (or where agreed if items are unable to be left at the front of the property).
    • 9) Please contact us at the earliest opportunity if you decide to cancel your collection. If you do not cancel your collection within 1 working day (Mon-Fri) before you collection is due your fee may be forfeit.
  • Contact information

    • Should you require any further information please contact us at recycle@gov.gg or call 01481 221234.

END OF LIFE VEHICLE 

  • End of Life Vehicle Application Form

    • At the moment we can only accept applications either online or via the post. You must be the registered owner of the vehicle in order to dispose of it.
    • If you wish to complete the application online, please follow the link below. It is important that you click submit in order for the form to process. 
       
    • If you wish to complete the application via the post, please request a paper form from us, or download one from the downloads section on this page. Once completed pop it in the post with a cheque for £30 (payable to the 'States of Guernsey') and send to: Bulk Refuse, La Hure Mare, Vale, GY3 5UD.  Please note we cannot accept cash payments.
    • Before submitting your applications to us, please ensure you have read and understood the Terms and Conditions below. 
  • I will be delivering the vehicle myself 

    • If your application to deliver your vehicle is approved, you will be sent a letter to confirm this.  Once you have received your letter you will need to make an appointment with Guernsey Recycling to arrange delivery. You will be refused entry if you have not made an appointment. Don't forget to take your letter with you. 
    • When delivering a vehicle, an additional charge will be made by Guernsey Recycling if  the vehicle contains any items which are not a part of the vehicle (i.e. rubbish). Please remember to remove any insurance discs once delivered.
    • Face coverings must be worn unless exempt, hand hygiene and social distancing must be adhered to.
  • I would like my vehicle collected

    • A £30 fee will need to be paid in order to have your vehicle collected. Collections usually take place within 3 working days of your application being accepted, but at the moment this can take up to 1 week, please bear with us.
    • An additional charge will be made by Guernsey Recycling if  the vehicle contains any items which are not a part of the vehicle (i.e. rubbish). All vehicles must be left unlocked for inspection (including the boot).  Please remember to remove any insurance discs before the collection.
    • Vehicles weighing more than 2 tonnes must be delivered to Guernsey Recycling; collection is not available.
  • Terms and Conditions

    • 1) A vehicle at the end of its life is classed as hazardous waste meaning that it needs to be scrapped in a safe and environmentally friendly manner at the Island's Authorised Treatment Facility, Guernsey Recycling. 
    • 2) Vehicles weighing under 2 tonnes (40CWT) may be either delivered to Guernsey Recycling by the applicant or collected for you (a £30 charge applies for collection). Vehicles weighing over 2 tonnes have to be delivered to Guernsey Recycling by the applicant and cannot be collected by our subcontractor. As a general rule, if your vehicle is a 'Car', it will more than likely fall within the 2 tonne limit (40CWT) limit. If your vehicle is a larger van or a lorry please check your vehicle registration document to find out the weight.
    • 3) If your vehicle has been converted to Liquid Petroleum Gas you must notify the Bulk Refuse team.
    • 4) To the extent permitted by law, the States excludes all liability for any loss, costs or liability howsoever arising.
    • 5) Data Protection: This application process requires you to submit your name, address and contact details. This information is sought and used in relation to the bulk refuse service for administration purposes only and will be retained for a period of 6 months. This information may be shared with Data Processors and other third parties in order to fulfil our service for administration purposes only. If you have any queries or concerns regarding this or you would like to learn more about how Guernsey Waste looks after your data, please contact The Data Guardian for Guernsey Waste who will provide you with our full privacy notice and will answer any questions you may have: please email reycle@gov.gg or call 221234. Guernsey Waste processes personal data in accordance with the Data Protection (Bailiwick of Guernsey) Law, 2017.
    • 6) As agreed with the DVL office and for the purpose of the promotion of re-use of goods and materials on the Island, the Service Supplier may at its sole discretion choose certain End of Life Vehicles to be displayed at their site for the purpose of selling recovered second hand parts from the vehicles.
       
  • After the vehicle is scrapped

    • The registration document must be returned to the Driver and Vehicle Licensing (DVL) office to notify them you have scrapped the vehicle.  If you have a printed A4 'Registration Certificate' you can do this by completing the appropriate section on the reverse.  If you have a green 'log book' you can complete a blue form (MV/SE07) which is available from the DVL office. Notification to the DVL office is a legal requirement. Due to the current lockdown restrictions the DVL Office is closed, instead please contact them at 01481 223400 or email traffic@gov.gg.
  • Contact information

    • Should you require any further information please contact us at recycle@gov.gg or call 01481 221234.

 

Downloads

End of Life Vehicle scheme- printable application form Bulk Refuse scheme- printable application form

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