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Thursday 21 September 2017

The Committee for Education, Sport & Culture welcomes the comments from the National Education Union (NEU) which it has received as part of its engagement on proposals for the future structure of secondary and post-16 education.

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Thursday 21 September 2017

On Tuesday this week we opened a new Corporate Customer Service Counter on Level 3 Edward T Wheadon House.

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Wednesday 20 September 2017

Agriculture, Countryside and Land Management Services (ACLMS) can confirm nine sightings of Portuguese man o' war (Physalia physalis) in Guernsey.

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Guernsey healthcare for visitors/travellers

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Whether travelling to or from the islands it is important to be aware of the need for healthcare insurance. This page will give you information about what healthcare you are able to access for free as a visitor/traveller and what is likely to incur a charge.

Below you will find information regarding healthcare for;

i. Guernsey residents when travelling to Countries with a Bilateral Health Agreement

ii. Guernsey residents when travelling to Countries without a Health Agreement, and;

iii. Visitors to the Bailiwick of Guernsey from Countries with a Bilateral Health Agreement

iv. Visitors to the Bailiwick of Guernsey from Countries without a Health Agreement

Contact information:

Off Island Services Team, Le Vauquiedor Office, Rue Mignot, St Andrews, Guernsey, GY6 8TW

Tel: 01481 725241

Tel: 0207 2104850

Email: dhmail@dh.gsi.gov.uk

Website: http://www.nhs.uk/NHSEngland/Healthcareabroad/countryguide/NonEEAcountries

Tel: 0845 606 2030

List of GP Surgeries in the Bailiwick of Guernsey:

Guernsey 
Cobo Health Centre(01481) 256404
L'Aumone Surgery(01481) 256517
High Street Surgery(01481) 711237
Queen's Road Surgery(01481) 724184
Rohais Surgery(01481) 723322
St Martin's Surgery(01481) 237757
St Sampson's Surgery(01481) 245915
Le Longfrie Surgery(01481) 264185
Town Surgery(01481) 724747
Alderney 
Eagle Medical Practice(01481) 822494
The Island Medical Centre(01481) 822077
Sark 
The Surgery(01481) 832045

 

  • i. Healthcare when travelling to countries with a Bilateral Health Agreement 

    • What is a Bilateral Health Agreement?
    • A Bilateral Health Agreement covers/assists the cost of essential medical treatment, (as well as some other health services and subsidised medicines) for Guernsey residents when travelling in specific countries, by allowing provision at the same rate of treatment as a local of that Country.
    • The Bilateral Health Agreements are reciprocal and therefore visitors from those Countries to Guernsey are also treated and billed the same as a local person.
    • Countries that have an agreement with the Bailiwick of Guernsey:
      • Australia
      • Jersey
      • Portugal
      • Austria
      • Iceland
      • New Zealand
      • Sweden
    • What benefits can I expect under the Bilateral Health Agreement?
    • The following chart shows where charges apply for inpatient treatment and ambulances when visiting the countries with which we have an agreement. The inpatient hospital treatment is for conditions requiring immediate medical attention that arise whilst in the country you are visiting. Some countries may charge for secondary investigations (X-ray, pathology tests) and some may make a "hotel" charge for the duration of your stay. Dentists, prescriptions and repatriation costs are all subject to charges.
    •  InpatientAmbulance
      Australia

      Public Hospital - no charge

      Fee payable
      AustriaNo charge for treatment, small "hotel" charge payableFee payable
      IcelandNo chargeFee payable
      JerseyNo chargeNo charge
      New Zealand

      Public Hospital - no charge

      Fee payable
      Portugal

      General ward of official hospital - no charge

      Fee payable
      SwedenFee payableFee payable
    • What healthcare is not covered?
    • GP, Dentists or any other health care professionals you may need to see. Prescriptions and repatriation costs are all subject to charges.
    • Repatriation
    • Should you require special travel arrangements to return to the Bailiwick (repatriation) from any Country you visit; you or your insurers must meet the associated costs (which may be considerable).
    • What do I need to take with me?
      • You may require proof of residency in the Bailiwick, e.g. your Guernsey Health Benefit Card (issued by the Committee for Employment and Social Security) and/or your passport.
      • Always take enough medication with you for the duration of your stay and a few extra in case of delays in travelling.
      • Further information regarding medical care in other countries can be obtained from the respective Consulates, Tourist Information Offices or their websites.
    • Do I need medical insurance?
    • You are strongly advised to obtain medical insurance for any trip away from the Islands for yourself and anyone travelling with you (whether for business or pleasure); to cover our treatment and the cost of repatriation.
    • Policies are available from insurance companies, brokers, banks and travel agents. Special policies are available to cover "dangerous" sporting activities (e.g. skiing). Insurance policies that cover pre-existing conditions are also available, however you will need to inform your insurance provider of any pre-existing condition to be able to claim on your medical insurance for any treatment you may require whilst in another country.
    • Whichever type of policy you choose, please read the "small print" carefully before you travel to be certain you are properly covered.
    • Destinations that have a Bilateral Health Agreement with the Bailiwick only provide immediately necessary treatment and will not necessarily cover all costs associated with treatment, as noted above.
  • ii. Healthcare information for Guernsey residents when travelling to Countries without a Health Agreement (including the UK)

    • Non-Reciprocal Countries
    • All other Countries (excepting Australia, Austria, Iceland, Jersey, New Zealand, Portugal & Sweden) will charge, in full, for any medical treatment received. These costs must be met in full by the Guernsey individual or their Insurers.
    • Do I need medical insurance?
    • You are strongly advised to obtain medical insurance for any trip away from the Islands for yourself and anyone travelling with you (whether for business or pleasure); to cover our treatment and the cost of repatriation.
    • Policies are available from insurance companies, brokers, banks and travel agents. Special policies are available to cover "dangerous" sporting activities (e.g. skiing). Insurance policies that cover pre-existing conditions are also available, however you will need to inform your insurance provider of any pre-existing condition to be able to claim on your medical insurance for any treatment you may require whilst in another country.
    • Whichever type of policy you choose, please read the "small print" carefully before you travel to be certain you are properly covered.
    • Repatriation
    • Should you require special arrangements to return to Guernsey, you or your insurer will be responsible for these costs.
    • Advice for Bailiwick residents travelling to the United Kingdom
    • If you are visiting the United Kingdom (UK), whether for business or personal reasons, you will have to pay for hospital treatment that you receive that has not been provided in an Accident & Emergency Department or Walk-in-Centre.
    • Other UK Charges:
    • Charges for treatment given in a GP's surgery are at the discretion of the GP. Further queries regarding charges can be addressed by logging on to the Department of Health website: www.dh.gov.uk/en/Healthcare/Entitlementsandcharges/OverseasVisitors
    • Exemptions
      • Those engaging in employment with an employer who has his principal place of business in the UK or is registered in the UK as a branch of an overseas company, or who are engaging in employment as a self-employed person whose principal place of business is in the UK.
      • Those pursuing full time course of study which is of at least six months duration.
      • Those who have at any time had more than ten years continuous lawful residence in the UK and are employed/self-employed for less than five years.
      • Contagious diseases for which immediately necessary treatment will be provided without charge.
    • *Contagious diseases for which immediately necessary treatment will be provided without charge:
    • Acute encephalitisAcute poliomyelitis
      Amoebic dysenteryAnthrax
      Bacillary dysenteryCholera
      DiphtheriaEbola
      Food poisoningLeprosy
      LeptospirosisMalaria
      MeaslesMeningitis
      Meningococcal septicaemia (without meningitis)Mumps
      Ophthalmia neonatorumParatyphoid fever
      PlagueRabies
      Relapsing feverRubella
      Salmonella infectionSARS
      Scarlet feverSmallpox
      Staphylococcal infectionsTetanus
      TuberculosisTyphoid fever
      TyphusViral haemorrhagic fever
      Viral hepatitisWhooping cough
      Yellow feverZika Virus
  • iii. Healthcare information for visitors to the Bailiwick of Guernsey from Countries with a Bilateral Health Agreement

    • Do I need medical insurance?
    • All visitors to the Bailiwick of Guernsey are advised to take out full travel insurance to cover the cost of any medical treatment they may require and repatriation costs.
    • Healthcare in Guernsey is not free of charge. (European Health Insurance Cards (E.H.I.C) are not valid in the Bailiwick.)
    • Services that incur a charge
      • Primary Care
      • Hospital medical costs: hospital beds, radiology, pathology, pharmacy
      • Prescriptions
      • GP in the Emergency Department (ED) at the Princess Elizabeth Hospital, Guernsey or the Mignot Memorial Hospital, Alderney
      • General Practitioner (GP) call outs
      • Dentists in their surgery or at ED
      • Physiotherapy requested by the GP
      • Ambulance journeys
    • The Princess Elizabeth Hospital is the general hospital for the islands and includes the ED. If immediately necessary treatment is required the services provided by this hospital are free to visitors from countries with a Bilateral Health Agreement with the Bailiwick. However there will be a charge, as for local residents, for consultations and treatment in ED.
    • The Bailiwick of Guernsey has Bilateral Health Agreements with a number of countries, which enable visitors from those countries to receive immediately necessary treatment for conditions which may arise during their stay, at the same rate (charge) as a local resident.
    • Countries that have a Bilateral Health Agreement with Guernsey
      • Australia
      • Austria
      • Iceland
      • Jersey
      • New Zealand
      • Portugal
      • Sweden
    • Repatriation
    • Repatriation costs, if required following treatment, can be extremely costly and are not covered under Bilateral Health Agreements. There may be a need to charter a plane or for clinical staff to accompany the patient. The visitor or their insurers must meet all of these costs. It is for these reasons that all visitors to the Bailiwick are advised to take out full medical/travel insurance to cover the cost of any medical treatment and repatriation costs, even when travelling from a country that has a bilateral health agreement with the Bailiwick.
    • Additional Information
    • All doctors' surgeries in Guernsey have a pharmacy on site and there are others located in the main shopping areas. These are open during normal business hours, Monday - Saturday. Please see the 'Pharmacies' page for information on pharmacies that open on Sundays and Bank Holidays.
    • For further information on primary care, dental treatment and Emergency Services in the Bailiwick of Guernsey, please see the 'Contact Information' section above.
  • iv. Healthcare information for visitors to the Bailiwick of Guernsey from Countries without a Health Agreement

    • Guernsey is outside of the UK National Health Service (NHS) and the European Health Insurance Card (E.H.I.C) is not valid in the Bailiwick.
    • Visitors from the United Kingdom and other Non-Reciprocal Countries will have to pay a fee for all medical services, including primary care, hospital accommodation, radiology, pathology, pharmacy and physiotherapy.
    • Services that incur a charge:
      • GP in the Emergency Department (ED) at the Princess Elizabeth Hospital, Guernsey or the Mignot Memorial Hospital, Alderney
      • General Practitioner (GP) call outs
      • GP at their Surgery
      • Dentists in their Surgery or at ED
      • Physiotherapy requested by the GP
      • Ambulance journeys
    • Exemptions
    • Visitors to the Bailiwick from Non-Reciprocal Countries in the following categories will not have to pay:
      • UK prisoners at Les Nicolles Prison
      • Immediately necessary hospital treatment for certain contagious diseases
      • Immediately necessary hospital treatment of individuals who are symptomatic of a sexually transmitted disease. HIV is not included expect for initial diagnostic testing and associated counselling
      • Immediately necessary compulsory psychiatric treatment
      • Military Personnel on active duty with Her Majesty's Service are eligible for 'free' treatment
    • Repatriation
    • Repatriation costs, if required following treatment, can be extremely costly as there may be a need to charter a plane or for clinical staff to accompany the patient. The visitor or their insurers must meet all of these costs.
    • Primary Care
    • Visitors needing to see a GP should telephone one of the local surgeries. Each surgery has a 24 hour service (emergencies only after 6pm).
    • Prescriptions charges
    • Visitors will be charged the full cost of any prescription item, including oxygen that they may require.
    • Dental treatment
    • All dental surgeries are listed in the yellow pages of the local telephone directory. If you require a dentist outside of normal working hours, telephone the Princess Elizabeth Hospital switchboard (01481) 725241. The switchboard operator will be able to advise you of the dental practice "on call". All dentists are private practitioners and a fee will be payable by all visitors.
    • Emergency Services
    • The St John Ambulance and Rescue Service is Guernsey's only emergency ambulance service. The Ambulance Station can be contacted on (01481) 725211. An emergency ambulance can be summoned by telephoning 999 or 112. This will bring you to the ED at the Princess Elizabeth Hospital. All visitors will be charged a fee for ambulance transport.
    • Alderney Ambulance Station can be contacted on (01481) 823783.
    • Contagious diseases for which immediately necessary treatment will be provided without charge

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